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Front End Supervisor

2 months ago

Edmonton, Alberta, Canada Urban Nail Bar Full time
Job Summary

We are seeking a highly skilled and experienced Front End Supervisor to join our team at Urban Nail Bar. As a Front End Supervisor, you will be responsible for overseeing the daily operations of our front-end team, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Team Management: Supervise and coordinate the activities of our front-end team, providing guidance and support to ensure seamless day-to-day operations.
  • Customer Service: Foster a positive and welcoming environment for our customers, responding to their needs and concerns in a timely and professional manner.
  • Sales Growth: Analyze sales data and develop strategies to increase sales revenue, working closely with our sales team to achieve targets.
  • Inventory Management: Organize and maintain our inventory, ensuring that we have the right products in stock to meet customer demand.
  • Reporting: Prepare and submit regular reports on sales volumes, customer feedback, and team performance, providing actionable insights to inform business decisions.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years of experience in a front-end supervisory role
  • Language: English
  • Work Hours: 30 to 40 hours per week
Personal Qualities
  • Client Focus: A strong focus on delivering exceptional customer service and building long-term relationships with our customers.
  • Efficient Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • Flexibility: A flexible and adaptable approach to work, with the ability to respond to changing priorities and demands.
  • Reliability: A high level of reliability and accountability, with a strong work ethic and commitment to delivering results.
  • Team Player: A collaborative and team-oriented approach, with a willingness to support and contribute to the success of our team.