Mental Health Engagement Specialist

10 hours ago

Toronto, Ontario, Canada Centre for Addiction and Mental Health Full time
Job Description

The Centre for Addiction and Mental Health (CAMH) is seeking a highly skilled Engagement Facilitator to join our team. As a key member of the Child and Youth Mental Health Collaborative, you will play a vital role in supporting the development and implementation of projects and work streams aimed at improving child and youth mental health services.

Key Responsibilities:
  • Co-chair the Patient and Family Advisory Committee (PFAC) Advisory for the Child and Youth Mental Health Collaborative Program
  • Provide ongoing support and act as a liaison between working groups and the Project Team
  • Offer guidance and best practices on engaging with communities, particularly equity-deserving communities
  • Collaborate with working group members and local operational teams to assess needs
  • Prepare and present reports, summaries, and analyses to stakeholders and senior leadership, documenting project outcomes and impact
  • Support the development of a Key Partners engagement and change management strategy through consultations with the Key Partners working group, community, and other hospital partners
  • Identify relevant communities impacted by challenges affecting access to child and youth mental health services
  • Communicate regularly with community partners to provide updates on project progress, successes, and challenges
  • Identify opportunities for engagement with local tables, working groups, and forums to promote the work of the Child and Youth Mental Health Collaborative
Requirements:
  • Minimum 3–5 years of experience working in a patient-facing and/or family-facing role
  • Strong written and verbal communication skills, including demonstrated experience in presentation, group facilitation, and working with patients and families
  • Strong understanding of the principles of self-care, self-determination, and issues facing patients and their families in the context of mental illness or addiction
  • Superior interpersonal and communication skills to work effectively and strategically with patients, staff, internal and external stakeholders from diverse backgrounds
  • Ability to work effectively as a team member in a dynamic and fast-paced interprofessional environment
  • Strong organizational and time management skills
  • Familiarity with MS Office
  • Demonstrates commitment and actions in advancing equity, diversity, and inclusion objectives
Assets:
  • Lived experience as a recipient of mental health and/or addictions services or as a family member of a child/youth who has been the recipient of mental health and/or addictions services
  • Experience working within a hospital environment is considered

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