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Credit & Collections Coordinator - Financial Operations

2 months ago

Montreal, Quebec, Canada Otis College of Art and Design Full time

Job Summary:

We are seeking a highly motivated and detail-oriented Credit & Collections Financial Operations Coordinator to join our team at Otis College of Art and Design. As a key member of our financial operations team, you will be responsible for managing and resolving customer accounts, ensuring timely payments, and maintaining accurate financial records.

Key Responsibilities:

  • Manage and resolve customer accounts, including collections, payments, and account reconciliations.
  • Communicate effectively with customers, sales teams, and internal stakeholders to resolve issues and ensure timely payments.
  • Maintain accurate and up-to-date financial records, including customer accounts, payments, and collections.
  • Develop and implement strategies to improve collections and reduce bad debt.
  • Collaborate with cross-functional teams to identify and resolve financial issues.
  • Provide excellent customer service and ensure a positive customer experience.

Requirements:

  • Bilingual proficiency in English and French (Canada).
  • Excellent communication and interpersonal skills.
  • Strong analytical and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • High school diploma or equivalent required; associate's degree or higher preferred.

What We Offer:

At Otis College of Art and Design, we offer a dynamic and supportive work environment, competitive compensation and benefits package, and opportunities for professional growth and development.

About Us:

Otis College of Art and Design is a leading institution for art and design education, dedicated to fostering creativity, innovation, and excellence in our students and faculty. We are committed to providing a world-class education that prepares our graduates for successful careers in the arts and design.