Senior Hardware Technical Specialist

2 weeks ago


Vancouver, British Columbia, Canada Quectel Full time
Job Description

We are seeking a highly skilled Hardware Application Engineer to join our team at Quectel.

About the Role

This is an exciting opportunity for a talented individual to take on a key role in delivering market-leading innovative technology solutions. As a Hardware Application Engineer, you will be responsible for providing technical support and expertise to customers in the areas of cellular and non-cellular wireless communication module products.

You will work closely with cross-functional teams, including Customer Pre-Sales (CPM), Field Application Engineers (FAE), and Sales teams, to resolve customer hardware-related issues efficiently and effectively. Your primary goal will be to deliver reliable and innovative hardware design solutions that meet or exceed customer expectations.

Key Responsibilities
  • Technical Support: Provide high-quality technical support to customers in debugging and resolving issues related to cellular and non-cellular wireless communication module products.
  • Design Solutions: Develop and provide reliable hardware design solutions to customers based on their specific application requirements.
  • Cross-Functional Collaboration: Work collaboratively with CPM, FAE, and Sales teams to resolve customer hardware-related issues in a timely manner.
  • Review and Analysis: Review SCH and PCB design files using EDA tools to ensure compliance with customer requirements and company standards.
  • Troubleshooting: Utilize your analytical skills to troubleshoot and debug customer devices to identify and resolve hardware-related issues.
  • Customer Support: Respond promptly to customer queries and concerns related to hardware issues.
  • Reporting and Record Keeping: Maintain accurate records of customer hardware-related queries and problems and generate reports as required.
Requirements

To be successful in this role, you will need to possess strong technical knowledge and skills, excellent interpersonal and communication skills, and the ability to work independently under minimal supervision.

  • Education: Bachelor's degree or above in Electrical/Electronics/Communication/Microwave engineering or equivalent practical experience.
  • Technical Skills: Familiarity with working principles and features of USB2.0/3.0, MIPI-DSI /CSI, PCIe, RGMII, and other interfaces within a module. Knowledge of power management, audio codec, audio amplifier, USB HUB, signal conversion IC, and other devices.
  • Software Skills: Ability to use different EDA tools like PADS, AD, CAM350 to review schematic diagrams and PCB layouts.
  • Other Requirements: Excellent English language skills, both written and spoken, and the ability to quickly comprehend advancements in technology and company product lines.

Salary: $120,000 - $150,000 per annum (dependent on qualifications and experience)



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