Restaurant Operations Manager
1 week ago
Restaurant Operations Manager
About the Role:We are seeking an experienced Restaurant Operations Manager to join our team at Tim Hortons. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service and delivering high-quality products.
Key Responsibilities:- Determine menu offerings and implement operational procedures to ensure efficiency and effectiveness.
- Balance cash and complete financial reports to maintain accuracy and transparency.
- Conduct performance reviews to evaluate employee performance and provide feedback for improvement.
- Cost products and services to ensure profitability and optimize inventory management.
- Organize and maintain inventory levels to minimize waste and maximize sales.
- Ensure compliance with health and safety regulations to protect employees and customers.
- Negotiate arrangements with suppliers to secure the best possible prices for food and other supplies.
- Participate in marketing plans to promote our brand and drive sales.
- Address customer complaints and concerns in a timely and professional manner.
- Provide excellent customer service to build loyalty and reputation.
- Plan, organize, direct, control, and evaluate daily operations to achieve business objectives.
- 1-2 years of experience in a restaurant or fast-food environment.
- Secondary (high) school graduation certificate or equivalent experience.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Basic computer skills and knowledge of MS Office.
- Dental plan.
- Health care plan.
- Life insurance.
- Permanent employment opportunity.
- 30 hours per week.
- English language required.
$45,000 - $60,000 per year, depending on experience.
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