Transformational Change Manager
2 weeks ago
Join S.i. Systèmes as a Transformational Change Manager to support an enterprise-wide transformational program for a large banking client.
About the RoleWe are seeking a seasoned Change Manager to lead the People and Deployment Readiness Workstream, integrating the efforts of change management, training, customer experience, marketing, and front-line delivery. The ideal candidate will have a strong background in data/technology/agile projects and experience creating change management strategy roadmaps/timelines.
Key Responsibilities- Lead the People and Deployment Readiness Workstream, including integrating the efforts of change management, training, customer experience, marketing, and front-line delivery.
- Create comprehensive change management strategy roadmaps and timelines.
- Conduct thorough stakeholder impact assessments.
- Manage and facilitate training sessions for project stakeholders.
- Create transition and sustainment plans to support project closure.
- Apply a structured change management approach and methodology for the changes impacting employees and customers.
- Develop a change management strategy based on assessment of the change.
- Develop a set of actionable and targeted change management plans, including stakeholder assessments, communication plan, leadership alignment plan, readiness and sustainment plan, and change metrics.
- Execute on the tactical details of each plan.
- Support the communication, training, and engagement efforts of employee-facing managers and business leaders.
- Identify potential people-side risks and anticipated points of resistance, and develop specific plans to mitigate or address the concerns.
- Create and manage measurement systems to track adoption, utilization, and proficiency of individual changes.
- 5+ years of Change Management experience working on large-scale business transformation projects.
- Strong background in data/technology/agile projects.
- Establish and manage communications processes and conducting stakeholder impact assessments.
- Experience creating change management strategy roadmaps/timelines.
- Banking/Finance experience.
- Certification in Change Management methodology.
- Familiarity with Project Management approaches, tools, and phases of the project lifecycle.
- Experience creating business process documentation/technical writing.
- Have a testing background (we occasionally may need help with UAT testing so experience with drafting UAT plans, defect management, and UAT exit reports).
S.i. Systèmes offers a dynamic and challenging work environment, with opportunities for professional growth and development. We are committed to diversity and inclusion, and we welcome applications from qualified candidates from diverse backgrounds.
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