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Bilingual Customer Service Representative

2 months ago

Milton, Ontario, Canada Bilingual Source Full time
About the Role

We are seeking a highly skilled and motivated Bilingual Customer Service Representative to join our team at Bilingual Source. As a key member of our Customer Care Department, you will be responsible for providing exceptional customer service to our clients, handling calls and order management, and participating in departmental training programs.

Key Responsibilities
  • Liaison: Communicate effectively with local, regional, and national clients over the phone.
  • Client Advocate: Provide top-notch customer service, handling calls and order management with a focus on customer satisfaction.
  • Personal Development: Participate in departmental training programs to enhance your skills and knowledge.
Requirements
  • 1-2 years of experience in a customer service role.
  • Strong computer competency, including Microsoft Office.
  • Ability to multitask and work in a fast-paced environment.
  • A can-do attitude and a passion for delivering exceptional customer service.
Why Work for Us?
  • We are industry leaders and innovative thinkers, always looking for ways to improve and grow.
  • We offer an excellent compensation package, including 15+ paid days off, medical, dental, and tuition assistance.
  • Annual Performance Bonus and Profit Sharing opportunities.
  • A 40-hour work week, with a 1-hour lunch break and 30 minutes of paid time off.
  • A beautiful and professional office environment.