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Technical Support Specialist

2 months ago

Vaughan, Ontario, Canada CODEPAPER TECHNOLOGIES INC. Full time
Job Summary

We are seeking a skilled User Support Technician to join our team at CODEPAPER TECHNOLOGIES INC. The successful candidate will provide technical assistance and support to users experiencing difficulties with computer systems.

Key Responsibilities
  • Provide expert technical support to users via various communication channels
  • Research and implement solutions to technical issues using user guides, technical manuals, and other resources
  • Develop and deliver training programs to enhance user skills and knowledge
  • Collaborate with internal teams to ensure seamless support and service delivery
Requirements
  • 2 years of experience in a technical support role
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment with multiple priorities
  • Fluency in English language
Work Environment

The User Support Technician will work in a dynamic and collaborative environment with a team of experienced professionals. The successful candidate will be required to sit for extended periods and perform repetitive tasks.