Hotel Operations Supervisor

4 weeks ago

Barrie, Ontario, Canada Travelodge by Wyndham Downtown Barrie Full time

Job Title: Hotel Operations Supervisor

Job Summary: We are seeking a highly skilled Hotel Operations Supervisor to join our team at Travelodge by Wyndham Downtown Barrie. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring exceptional guest experiences, and leading a team of staff to achieve our goals.

Key Responsibilities:

  • Co-ordinate activities with other work units or departments to ensure seamless hotel operations
  • Establish work schedules and procedures to maintain efficiency and productivity
  • Prepare and submit reports to management on key performance indicators
  • Resolve work problems, provide technical advice, and recommend measures to improve productivity and product quality
  • Assist clients/guests with special needs and provide exceptional customer service
  • Co-ordinate, assign, and review work to ensure tasks are completed on time and to a high standard
  • Hire and train staff in job duties, safety procedures, and company policies
  • Maintain operation of computer systems, equipment, machinery, and arrange repair work to ensure business continuity and customer service delivery
  • Requisition materials and supplies as needed

Requirements:

  • Secondary (high) school graduation certificate
  • 2 years to less than 3 years of experience in a similar role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment with tight deadlines
  • Attention to detail and ability to maintain accuracy
  • Flexibility and ability to adapt to changing situations

Work Environment: Our hotel is a dynamic and fast-paced environment where no two days are the same. As a Hotel Operations Supervisor, you will be working in a team-oriented environment with a focus on delivering exceptional guest experiences.

What We Offer: We offer a competitive salary, opportunities for career growth and development, and a dynamic work environment. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

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