Hotel Operations Manager

4 weeks ago


Barrie, Ontario, Canada Travelodge by Wyndham Downtown Barrie Full time

At Travelodge by Wyndham Downtown Barrie, we are seeking a highly skilled Hotel Managing Supervisor to join our team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring that our guests receive exceptional service and that our hotel runs smoothly and efficiently.

Key Responsibilities
  • Co-ordinate activities with other work units or departments to ensure seamless operations
  • Establish and implement work schedules and procedures to maximize productivity and efficiency
  • Prepare and submit regular reports to management on hotel performance and operations
  • Resolve work problems and provide technical advice to staff to improve productivity and product quality
  • Assist guests with special needs and provide exceptional customer service
  • Co-ordinate, assign and review work to ensure that tasks are completed on time and to a high standard
  • Hire and train staff in job duties, safety procedures and company policies
  • Maintain the operation of computer systems, equipment and machinery to ensure business continuity and customer service delivery
  • Requisition materials and supplies as needed
Requirements
  • 2 years of experience in a supervisory or management role in the hotel industry
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • High school graduation certificate and relevant training or certification
Work Environment

Our hotel is a fast-paced and dynamic environment, with a large workload and tight deadlines. As a Hotel Managing Supervisor, you will be required to work in a team environment and provide exceptional customer service to our guests.



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