Learning and Development Coordinator
3 weeks ago
Canadian Blood Services is seeking a highly skilled Learning and Development Coordinator to join our dynamic Learning and Development team in the Talent Strategy department.
Job SummaryThe Learning and Development Coordinator will play a key role in supporting the design and implementation of leadership and employee development strategies and programs to meet current and future organizational needs.
Key Responsibilities- Manage the execution of learning and development programs that contribute to an engaging employee experience, support the growth of a development culture, and help employees develop the skills to meet current and future challenges.
- Administer, coordinate, communicate, track, evaluate, and report on development programs and processes to support employees and leaders to learn and grow in a manner consistent with the organization's needs and values.
- Contribute to information gathering, reporting, and analysis of learning and development programs and related items/issues.
- Provide information to clients about development programs, coaching options, assessments, and regularly monitor, communicate, and advise clients through the general Learning & Development inbox and promptly respond to client inquiries to help them navigate the development offerings.
- Leverage exceptional organizational skills and ability to prioritize multiple initiatives to ensure accurate and timely administration of the development offerings, including program registration, purchase orders/agreements, invoicing, maintenance of the digital learning platform(s), and record keeping.
- Ensure accurate record keeping, evaluation, and participation data records are maintained and current.
- Analyze development data, review for trends, and information that will support the team in creating improvements to development resources for the organization.
- Collect, analyze, interpret, and provide participation and evaluation data for all development programs, assessments, and coaching for continuous improvement purposes and in support of the quarterly corporate reports.
- Utilize excellent administrative and problem-solving skills to leverage technology-based learning tools, conduct analysis on utilization, user experience, and other key metrics; develop reports summarizing trends, and identifying gaps and opportunities for improvement.
- Contribute to the design and curation of content for employee and leadership development workshops, information sessions, and programs.
- Manage the administration and logistics for the in-person Leadership Summit (1x/year) for 130+ senior leaders and support the administration and execution of other leadership and talent strategy programs, processes, tools, and systems as required.
- Manage vendor agreements and relationships for learning and development initiatives to ensure the value and cost-effectiveness of external partnerships.
- Completion of a post-secondary level education in a relevant discipline from a recognized academic institution, preference to certificates in Adult Education and knowledge of adult learning methodology and/or equivalent combination of education and experience.
- Minimum 1-2 years of experience coordinating learning and development programs, preferably in a large organization or corporate environment.
- Strong data analysis capability and experience are essential.
- Strong written and oral communication skills in English are essential.
- Experience with coordinating large-scale events or conferences.
- Expert knowledge of and proficiency with Microsoft Suite, including Excel, Word, PowerPoint.
- Experience and proficiency in the use of Learning and Development technologies (e.g., Learning Management Systems, Digital Learning Platforms, Adobe Authoring tools, eLearning Authoring tools, On-line assessment tools, etc.).
- Completed or in progress training/designation/certifications within any of the following: Institute for Performance and Learning (formerly CSTD), Certified Human Resources Professional (CHRP) designation from the Human Resources Professional Association (HRPA) or equivalent designation, International Coaching Federation (ICF) or ICF-accredited coach training, Adult Learning, Career & Academic Advising, Project Management, will be considered an asset.
- Working knowledge of project management principles is an asset.
- An equivalent combination of education, training, and experience may be considered.
- 4 weeks' vacation.
- Annual performance award up to 5%.
- Comprehensive group health, dental, and vision benefits for you and your family.
- Defined benefit pension plan.
- Employee discounts, wellness program, professional resources.
- This role will work in a hybrid environment with requirements to be onsite at Canadian Blood Services location 40% of the time/2 days of the week.
- Depending on where you are located, you may be required to travel quarterly for this role, and as required.
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