Insurance Underwriting Assistant

4 weeks ago

Calgary, Alberta, Canada CNA Full time

Job Summary

We are seeking a highly skilled Underwriting Assistant to join our team at CNA. As an Underwriting Assistant, you will play a critical role in ensuring the timely and accurate processing of insurance policies.

Key Responsibilities

  • Endorse, code, renew, or cancel policies in accordance with company underwriting policies and procedures.
  • Review and log new business submissions, ensuring all necessary information is complete and accurate.
  • Assist in the completion of risk reports and general file maintenance.
  • Order inspections, review, and follow up on recommendations.
  • Meet service standards and turnaround times with a sense of urgency and ability to prioritize competing tasks.
  • Assist Underwriting with broker follow-ups and ensure proper adjustments are made on policies.
  • Document current processing procedures into the Underwriting manual and establish improvements.
  • Assist Underwriting in maintaining relationships with brokers.
  • Assist Underwriting in obtaining necessary information and ensuring timely processing of business.
  • Answer inquiries and make recommendations to brokers and insureds with the direction of Underwriting.
  • Assist with office administrative and operating procedures.
  • Assist the manager with special projects as required.

Qualifications

  • Customer service focused with excellent written and verbal communication skills.
  • Ability to work effectively with an established Underwriting team in a fast-paced paperless environment.
  • Strong communication and negotiation skills.
  • Positive attitude that embraces change.
  • Strong analytical, organizational, and time management skills; detail-oriented.
  • Knowledge of applicable insurance products.
  • Demonstrated ability to work at high levels of productivity and quality.
  • Ability to use both strategy and intuition when Underwriting risks.
  • Proficiency in calculation skills and application of mathematical principles for calculation of manual rates for quotes.
  • Measurement and data analysis ability.
  • Ability to independently recognize, evaluate, and properly resolve unique problems or situations requiring the exercise of good judgment.
  • Ability to work both independently and within a team environment coupled with a performance culture.
  • Excellent Word and Excel skills.
  • Adequate typing skills.
  • An understanding of Insurance coverage would be an asset.
  • Ability to understand French would be an asset.

Education & Experience

  • University/College degree or equivalent business experience with interest and commitment to further education in insurance industry studies with a minimum of 1 year of experience.

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