Lead Operations Manager
3 weeks ago
We are seeking an experienced Shift Manager to lead our team in Kitchener, Canada.
Estimated Salary: $45,000 - $60,000 per year
About the Role:The successful candidate will be responsible for supervising daily operations, ensuring high-quality service, and leading a team of employees.
- Key Responsibilities:
- Oversee the daily operations during your shift, ensuring efficient workflows and effective time management.
- Train, mentor, and manage team members, providing ongoing feedback and coaching.
- Handle customer inquiries and resolve any issues that arise, maintaining a positive and inclusive work environment.
- Ensure compliance with company policies and procedures, adhering to industry standards.
- Monitor inventory levels and assist in stock management, maintaining accurate records.
To succeed in this role, you will need:
- A high school diploma or equivalent; additional education in management is a plus.
- Previous experience in a supervisory role, preferably in retail or hospitality.
- Strong leadership and interpersonal skills, with the ability to motivate and inspire team members.
- Excellent problem-solving abilities and attention to detail, with a focus on quality and customer satisfaction.
- Ability to work flexible hours, including evenings and weekends, as needed.
As a valued member of our team, you can expect:
- A competitive hourly wage and opportunities for overtime.
- Health and dental benefits, designed to support your well-being.
- Opportunities for career advancement within the company, with a focus on growth and development.
- A positive and inclusive work environment, where diversity and inclusion are valued.
- Employee recognition programs, celebrating individual and team achievements.
If you are a motivated individual who enjoys leading a team and providing excellent customer service, we invite you to apply for this challenging and rewarding opportunity.
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