Inside Sales Executive

2 months ago

Mississauga, Ontario, Canada TD SYNNEX Full time
About the Role

We are seeking a highly motivated and results-driven Inside Sales Executive to join our team at TD SYNNEX. As an Inside Sales Executive, you will be responsible for managing daily contact with specific accounts, working proactively to drive revenue, margins, and market share through strategic client-specific business plans.

This role requires teamwork and leadership to ensure a positive customer experience and handle complex issues with minimal supervision, leveraging support from various departments and TD SYNNEX leadership.

Key Responsibilities

  • Travel up to 25% for top customer events and strategic meetings to build strong relationships and drive business growth.

  • Manage territory P&L, making decisions to enhance profitability and drive revenue growth.

  • Quote and negotiate prices directly with customers to meet their needs and exceed their expectations.

  • Engage in face-to-face interactions with customers and vendor partners to build trust and drive business results.

  • Maintain detailed knowledge and strong relationships with all levels within assigned accounts, including executives, to drive business growth and revenue.

  • Present TD SYNNEX solutions proactively to customers to meet their needs and exceed their expectations.

  • Identify and resolve moderate issues, including escalations from Inside Account Representatives, to ensure a positive customer experience.

  • Develop and document sales account procedures, delegating repetitive tasks to internal support teams to improve efficiency and productivity.

  • Drive revenue and profitability growth in the assigned territory through strategic planning and execution.

  • Expand strategic accounts and projects within the business segment or region to drive business growth and revenue.

  • Generate opportunities through outbound calls to assigned and potential new customers to drive business growth and revenue.

  • Present the TD SYNNEX story and offerings to assigned and new customers to meet their needs and exceed their expectations.

  • Collaborate on RFPs, proposals, QBRs, and strategic presentations to drive business growth and revenue.

  • Manage moderate-level projects, particularly during new customer onboarding, to ensure a smooth and successful onboarding process.

    Requirements

    • 3 to 5 years of relevant experience in sales or account management.

    • Post-secondary degree in a related field, such as business or marketing.

    • Ability to travel for events and meetings to build strong relationships and drive business growth.

    • Strong organizational skills, ability to prioritize, and multi-task effectively to manage multiple accounts and projects.

    • Collaborative team player with excellent communication and interpersonal skills to work effectively with customers, vendor partners, and internal teams.

    • Exhibit effective written and verbal communication skills to communicate complex ideas and solutions to customers and internal teams.

    • Able to deliver an excellent customer experience and meet monthly performance metrics to drive business growth and revenue.

    • Strong problem-solving, critical thinking, and decision-making skills to identify and resolve complex issues and drive business results.

    • Skilled in negotiation and persuasive communication to drive business growth and revenue.

    • Excellent organizational, leadership, and time management abilities to manage multiple accounts and projects.

    • Ability to work under stress and meet deadlines to drive business growth and revenue.

    • Advanced computer skills (spreadsheets, word processors, databases) to manage and analyze data to drive business results.

    • Effective communication and collaboration across management levels to drive business growth and revenue.

    • Adaptable, able to multi-task, and work independently to drive business growth and revenue.

    • Maintains confidentiality and ethical standards to ensure a positive customer experience.

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