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Technical Training Specialist
2 months ago
Job Overview
Komatsu is seeking a highly skilled Technical Training Specialist to join our dynamic team. As a key member of our training department, you will play a pivotal role in the development, delivery, and maintenance of technical training programs for our underground mining mobile equipment.
Key Responsibilities
- Design and deliver engaging training sessions for Komatsu's cutting-edge Hard Rock equipment, ensuring safe and efficient operation on customer sites and within Komatsu facilities.
- Develop and implement technical and operator training programs for underground loaders, trucks, drills, and bolters, collaborating with cross-functional teams to ensure timely development aligned with product launches.
- Evaluate and select external technical training partners to enhance training effectiveness and innovation.
- Ensure compliance with health and safety regulations while maintaining Komatsu's rigorous quality standards in all training initiatives.
- Utilize advanced training technologies and simulation systems to deliver immersive and impactful learning experiences, fostering a culture of continuous improvement and expertise.
- Provide expert guidance and support during equipment demonstrations, warranty adjudication, and customer technical inquiries, reinforcing Komatsu's commitment to excellence and customer satisfaction.
Qualifications/Requirements
- Technical trades diploma or bachelor's degree in engineering with practical equipment experience.
- 5 or more years heavy equipment industry experience.
- 5 or more years operating heavy equipment in a mining environment; bolters, jumbos, loaders and trucks.
- Experience facilitating training on technical equipment.
- Experience with BEV equipment is considered an asset.
- Demonstrated competence with mechanical, electrical, hydraulic and air water systems.
- Excellent written and verbal communication skills.
- Flexible, self-motivated and driven to achieve customer satisfaction goals and targets.
- Strong computer literacy, including proficiency in MS Office to develop and facilitate training in electronic platforms.
- Ability to facilitate technical training and impart detailed information including strong public speaking ability.
Additional Requirements
- Ability to work varied shift schedules.
- Ability to travel as required globally with valid passport.
- Ability to work in an underground environment as required.
- Verbal and written English language is required.
- Verbal and written Spanish language is considered an asset.
- Completion of underground hard rock common core modules in compliance with government and industry standards as applicable.
- Completion of MSHA certification modules in compliance with government and industry standards as applicable.
- Must possess a valid driver's license.
