Guest Service Supervisor

2 weeks ago

Niagara Falls, Ontario, Canada Canadian Niagara Hotels Inc Full time

Job Title: Guest Service Supervisor

Job Summary: We are seeking a highly motivated Guest Service Supervisor to join our team at Canadian Niagara Hotels Inc. As a Guest Service Supervisor, you will be responsible for leading a team of guest service agents and ensuring that our guests receive exceptional service.

Key Responsibilities:

  • Establish and maintain high standards of guest service
  • Lead and motivate a team of guest service agents
  • Ensure that all guest service agents are trained and equipped to provide exceptional service
  • Monitor and report on guest service metrics
  • Collaborate with other departments to ensure seamless guest experience

Requirements:

  • 1-3 years of experience in a guest service role
  • Proven leadership and team management skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment

How to Apply: If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, please submit your application.

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