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Disaster Recovery Expert

2 months ago


Waterloo, Ontario, Canada Manulife Full time
About the Role

We are seeking a seasoned Disaster Recovery expert to join our Global Technology Services Management and Support Team. As a key member of this team, you will contribute to the delivery and provide advice, assistance, and support to other unit teams.

The ideal candidate will have 2-4 years' experience in Disaster Recovery, encompassing all aspects of data center infrastructure, including core infrastructure, network, storage, etc.

Key Responsibilities
  • Develop and maintain a practical and effective Disaster Recovery program that ensures critical services, systems, networks, and information assets are available whenever business clients need them.
  • Partner with IT and Project Management colleagues/vendors to ensure required technical assets are resilient and systems are built with DR requirements embedded.
  • Work with incident management and other BC/DR professionals across the company in delivering and gathering timely information and providing guidance while managing the response to planned or unplanned events.
  • Develop, schedule, and conduct DR exercises in accordance with segment goals and global standards.
  • Develop and maintain recovery plans in an enterprise BCM planning system, following global standards and sharing processes with peers within the organization.
Requirements
  • Strong understanding of VMware Cloud technologies and recovery alternatives.
  • Experience using Fusion Risk Management tool, Archer, and ServiceNow is an asset.
  • Financial Services industry experience preferred.
  • Professional certification in BCM (ABCP, CBCP, MBCI, or MBCP) is a plus but not a requirement.
  • Good communication and organization skills.
  • Ability to build relationships, engage, and influence others.
  • Achievement-oriented with project management skills and the ability to work independently and as part of a team.
About Us

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. We operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States.

What We Offer
  • A competitive salary and benefits package, estimated at $105,100 CAD per year, based on the location in Toronto, Ontario.
  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
  • A focus on growing your career path with us.
  • Flexible work policies and strong work-life balance.
  • Professional development and leadership opportunities.