Implementation Engineer

7 days ago


Canada Wysdom Full time
About Wysdom

Wysdom is a pioneering venture-backed start-up that specializes in creating and managing the most advanced virtual agents on behalf of our clients. Our mission is to empower businesses to make a lasting impression on their customers through innovative AI-powered solutions.

Job Description

We are seeking an experienced Implementation Engineer to join our team and play a key role in the integration of our enterprise-grade conversational AI experience. As a member of our implementation team, you will work closely with our principal solutions architect and be the technical face of the team, leading clients through the entire implementation cycle of Virtual Agents on third-party platforms.

Key Responsibilities
  • Engage with clients to develop a deep understanding of their goals, strategies, and technical requirements.
  • Work closely with clients to understand their system architecture and scope out technical requirements for building conversational AI experiences.
  • Build prototypes of proposed technical solutions and API integrations with backend systems.
  • Provide technical support to our internal optimization team to implement complex transactional use cases for Virtual Agents.
  • Collaborate with internal and external stakeholders to deliver technical solutions.
  • Drive best practices, architectural assessments, and work breakdown with client services teams.
  • Lead technical sessions with clients, becoming a trusted advisor to decision-makers and stakeholders while demonstrating mastery of the technical domain.
Requirements
  • University degree in a technical or mathematical discipline (e.g., Computer Science, Engineering) or equivalent experience.
  • Strong technical experience in professional services and a proven track record of successfully delivering projects.
  • Good knowledge of modern Web frameworks, RESTful services, and Microservices architecture.
  • Experience working on enterprise deployments involving multiple vendors.
  • Experience in end-to-end deployment of chatbots built on Microsoft Bot platform.
  • Hands-on experience with Microsoft Power Virtual Agent, Azure Logic Apps, Azure Data pipeline, and comfortable with writing code for custom actions.


  • Canada Planet Technology Full time

    Our client is seeking to add a Healthcare Implementation Engineer to their team to support the deployment of their solution alongside an Epic implementation in Canada.The ideal candidate will have experience in product configuration and implementation within environments such as Citrix, Active Directory, and VMware. Proficiency in building and maintaining...


  • Canada, CA Planet Technology Full time

    Our client is seeking to add a Healthcare Implementation Engineer to their team to support the deployment of their solution alongside an Epic implementation in Canada.The ideal candidate will have experience in product configuration and implementation within environments such as Citrix, Active Directory, and VMware. Proficiency in building and maintaining...


  • Quebec, Canada, Canada Planet Technology Full time

    Our client is seeking to add a Healthcare Implementation Engineer to their team to support the deployment of their solution alongside an Epic implementation in Canada.The ideal candidate will have experience in product configuration and implementation within environments such as Citrix, Active Directory, and VMware. Proficiency in building and maintaining...


  • Canada Tetrate Inc. Full time

    Implementation Engineer / Post-Sales SupportTetrate Inc. stands at the forefront of enterprise service mesh technology, empowering organizations to embark on a secure and efficient application modernization journey. Our commitment to excellence has earned us recognition as one of Forbes' Best Startup Employers.As an Implementation Engineer, you will play a...


  • Quebec, Canada, Canada Planet Technology Full time

    Our client is looking to add a Healthcare Implementation Engineer to join their team as they support an Epic implementation in Canada.The ideal candidate with have experience in product configuration, implementation in Citrix, Active Directory, VMware Admin, building host, maintaining VM's, Epic ECSA/ODBA (bonus), etc.Requirements:Speaks French fluently...

  • Customer Engineer

    1 month ago


    Canada, CA Tetrate Inc. Full time

    Customer Engineer / Post-Sales ImplementationTetrate is a leading enterprise service mesh company that enables customers to have a safe and fast application modernization journey. We were recently named a 2022 & 2023 Forbes America’s Best Startup Employer after being evaluated for employer reputation, employee satisfaction, and growth. Grow with us and...


  • Canada Tetrate Inc. Full time

    Implementation Engineer / Post-Sales SupportTetrate Inc. stands at the forefront of enterprise service mesh technology, empowering organizations to navigate their application modernization journey with confidence and speed. Recognized as a top employer by Forbes in 2022 and 2023, we pride ourselves on our commitment to employer reputation, employee...


  • Canada Electronic Arts Inc. Full time $115,100 - $161,200

    About the RoleWe are seeking a highly skilled Rendering Software Engineer to join our team at Electronic Arts Inc. as part of the game creation process. This role involves architectural design and implementation of rendering technology on multiple platforms.Key ResponsibilitiesDevelop core rendering features, engine components, and tools.Research and...


  • Canada Electronic Arts Inc. Full time $115,100 - $161,200

    About the RoleWe are seeking a highly skilled Rendering Software Engineer to join our team at Electronic Arts Inc. as part of the game creation process. This role involves architectural design and implementation of rendering technology on multiple platforms.Key ResponsibilitiesDevelop core rendering features, engine components, and tools.Research and...


  • Canada Beiersdorf AG Full time

    At Beiersdorf, our mission is to enhance the well-being of individuals through exceptional skin care solutions. For over 140 years, we have been at the forefront of developing innovative skin and body care products under renowned brands such as NIVEA, Eucerin, La Prairie, Hansaplast, and Labello. Our guiding principle, WE CARE BEYOND SKIN, reflects our...


  • Canada Scotiabank Full time

    About the RoleThe Global Wealth Engineering team is responsible for the end-to-end CRM ecosystem utilizing Salesforce CRM for the Global Wealth Management business line and is seeking a Senior Salesforce Technical Architect.We are technology partners who help the business transform how our employees around the world work.Key ResponsibilitiesWork with...


  • Canada Scotiabank Full time

    About the RoleThe Global Wealth Engineering team is responsible for the end-to-end CRM ecosystem utilizing Salesforce CRM for the Global Wealth Management business line and is seeking a Senior Salesforce Technical Architect.We are technology partners who help the business transform how our employees around the world work.Key ResponsibilitiesWork with...


  • Canada Wysdom Full time

    About the RoleWe are seeking a highly skilled Implementation Specialist to join our team at Wysdom. As a key member of our implementation team, you will be responsible for the technical integration of our conversational AI solutions with our clients' systems.Key ResponsibilitiesClient Engagement: Develop a deep understanding of our clients' goals,...


  • Canada Wysdom Full time

    About the RoleWe are seeking a highly skilled Implementation Specialist to join our team at Wysdom. As a key member of our implementation team, you will be responsible for the technical integration of our conversational AI solutions with our clients' systems.Key ResponsibilitiesClient Engagement: Develop a deep understanding of our clients' goals,...


  • Canada ACTIVATE GROUP LIMITED Full time

    About the RoleThe Head of Implementation will lead and manage a team of implementation specialists to ensure successful project delivery across the group. This will predominantly be the onboarding of new customers for sopp+sopp, Motor Repair Network, Activate Parts and Activate Accident Repair but would also encompass other change projects across the...


  • Canada ACTIVATE GROUP LIMITED Full time

    About the RoleThe Head of Implementation will lead and manage a team of implementation specialists to ensure successful project delivery across the group. This will predominantly be the onboarding of new customers for sopp+sopp, Motor Repair Network, Activate Parts and Activate Accident Repair but would also encompass other change projects across the...


  • Canada Tenstorrent Inc Full time

    About the Role:Tenstorrent Inc is seeking a highly skilled Digital Design Implementation Specialist to join our team. As a key member of our design team, you will be responsible for participating in the design specification and implementation of high-performance IP and ASIC designs.Key Responsibilities:Assist in the architecture of Tenstorrent's IP blocks,...


  • Canada Tenstorrent Inc Full time

    About the Role:Tenstorrent Inc is seeking a highly skilled Digital Design Implementation Specialist to join our team. As a key member of our design team, you will be responsible for participating in the design specification and implementation of high-performance IP and ASIC designs.Key Responsibilities:Assist in the architecture of Tenstorrent's IP blocks,...


  • Canada ACTIVATE GROUP LIMITED Full time

    Job DescriptionJob Title: Implementation Project ManagerJob Summary:We are seeking an experienced Implementation Project Manager to lead and manage our implementation team, responsible for delivering successful projects across the group. The successful candidate will have a strong background in project management, excellent leadership and team management...


  • Canada ACTIVATE GROUP LIMITED Full time

    Job DescriptionJob Title: Implementation Project ManagerJob Summary:We are seeking an experienced Implementation Project Manager to lead and manage our implementation team, responsible for delivering successful projects across the group. The successful candidate will have a strong background in project management, excellent leadership and team management...