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Senior Solution Consultant

2 months ago

Toronto, Ontario, Canada Servicenow Full time
About the Role

We are seeking a highly skilled Senior Solution Consultant to join our Global Partnerships and Channel Partners team at ServiceNow. As a key member of our team, you will be responsible for providing pre-sales support, technical product and architecture advice, and ongoing communication of the latest ServiceNow solutions and capabilities to our partners.

Key Responsibilities
  • Provide pre-sales support to our partners, including technical product and architecture advice
  • Communicate the latest ServiceNow solutions and capabilities to our partners
  • Assist our partners in building practices that deliver exceptional customer outcomes
  • Evangelize ServiceNow mindshare to our partner community
  • Collaborate with our partners to develop and execute sales strategies
Requirements
  • 5+ years of Pre-Sales Solution Consulting experience
  • ~2+ years of ServiceNow experience
  • ~Undergraduate degree in Commerce, Computer Science, Engineering etc.
  • Working knowledge of modern web technologies and cloud computing
  • Experience and understanding of multiple technical domains - application, data, integration, big data, mobility, analytics, etc.
  • Excellent understanding of the architectural principles for cloud-based platforms that include SaaS, PaaS, multi-tenancy, and automation
  • Quick adoption and understanding of industry/vertical business challenges and mapping how ServiceNow can help transform those verticals
  • Executive presence, strong verbal and written communication
  • Ability to collaborate and interact at multiple levels (Enterprise Architects, Technical Architects, Offering Managers, Directors, VP's, and CXO's)
Preferred Qualifications
  • Experience with the ServiceNow product suite or competitive product suites highly desirable
  • A current ServiceNow certification (e.g. Certified System Administrator and/or Certified Implementation Specialist)
  • ServiceNow platform development experience
  • Evangelize ServiceNow to partners through Sales Plays enablement and product demos
  • Proactively manage relationships with executive and key partner stakeholders to build ServiceNow Mindshare
  • Assist Partner Experience team on the execution of roadshows, shark camps, and partner events
  • Provide subject matter expertise (SME) during planning, solutioning and EBC briefings
  • Identify and collaborate on business development opportunities for market-differentiated Offerings/Solutions based on the ServiceNow platform and spearhead intake into the ServiceNow Built-On/Built-With program
  • Mentor, guide, and model effective teamwork with ServiceNow and partner solution consultants to develop and apply new knowledge and skills
About ServiceNow

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

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