Field Service Technician

4 hours ago


Saskatoon, Saskatchewan, Canada TerraSource Global Full time
Job Summary

We are seeking a highly skilled Field Service Technician to join our team at TerraSource Global. As a key member of our Field Service Department, you will play a critical role in supporting our customers and driving business growth through exceptional service delivery.

Key Responsibilities
  • Provide expert technical support to customers, including installation, operation, and maintenance of our equipment.
  • Identify opportunities for service visits and proactively work with customers to maximize customer satisfaction and drive revenue growth.
  • Complete service visits, generate professional reports, and submit billing in a timely manner.
  • Utilize SalesForce system to manage service reports, update asset data, and collaborate with other departments.
  • Manage time and resources effectively to minimize overtime and expenses, while generating value-added service and parts quotes.
Requirements
  • Associate's degree or equivalent in a technical field, or a minimum of 5 years related heavy industrial service experience.
  • Excellent written and verbal communication skills, with the ability to read and interpret technical documents.
  • Ability to operate general hand tools, measuring devices, and other common equipment for industrial equipment maintenance.
  • Valid driver's license and ability to travel 60% of the time, with some international travel required.
What We Offer

TerraSource Global offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced Field Service Technician looking for a new challenge, we encourage you to apply.



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