Banking Relationship Manager

1 week ago


Richmond Hill, Ontario, Canada RBC Full time
Company Overview

RBC is a leading financial institution dedicated to delivering trusted advice and helping our clients thrive and communities prosper.

Salary and Benefits

The estimated salary for this role is $45,000 - $60,000 per year, depending on experience and qualifications. Our comprehensive Total Rewards Program includes bonuses, flexible benefits, and competitive compensation.

Job Description

We are seeking a highly motivated individual to join our team as a Client Advisor Intern. As the first point of contact at RBC retail banking locations, you will be responsible for assisting members of our community who walk into our branches.

You will maintain an engaging on-the-floor presence, proactively greet and engage with clients, actively listen to understand their needs, and resolve concerns at first point of contact. You will also assist clients to fulfill their everyday banking needs, provide client-centric advice, and personally fulfill simple transactions.

You will contribute to a culture of collective team success by uncovering opportunities to provide warm introductions to RBC Partners, champion digital enablement by educating clients to self-serve, and manage risks by adhering to compliance routines.

Required Skills and Qualifications
  • A passion for hosting an exceptional client experience
  • Curiosity, emotional intelligence, and empathetic communication skills
  • Digital literacy across a broad range of devices
  • Personal flexibility to work flex hours
  • A self-motivated eagerness to learn and determination to succeed
Benefits

We offer a world-class training program in financial services, excellent career development opportunities, and access to a variety of job opportunities across business and geographies. Our leaders support your development through coaching and managing opportunities.



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