Customer Service Representative with Technical Translation Expertise
2 weeks ago
We are seeking a highly skilled Bilingual Customer Service Representative to join our team at Canada Computers & Electronics. This role requires exceptional customer service skills, as well as the ability to translate technical texts from English to French.
About the RoleThis is a full-time position that involves providing excellent customer service in both English and French languages. The successful candidate will be responsible for answering customer inquiries, resolving issues, and providing product information in a clear and concise manner.
Key Responsibilities- Customer Service: Provide exceptional customer service by responding to customer inquiries, resolving issues, and providing product information in a timely and professional manner.
- Technical Translation: Translate technical texts from English to French, including product descriptions, specifications, and policies.
- Collaboration: Work closely with graphic designers and editors to create advertising materials for customers, such as promotions, posters, and flyers.
- Product Knowledge: Maintain comprehensive knowledge of computer parts and accessories, as well as consumer electronics.
- Experience: 1-2 years of retail sales experience in a similar technical environment.
- Skills: Proficient in technical tasks related to computer parts, accessories, and consumer electronics; strong communication skills, both written and verbal, with proficiency in bilingual (French); excellent problem-solving abilities, attention to detail, and organizational skills.
- Education: High school diploma or equivalent preferred.
The estimated salary for this role is $45,000 - $55,000 per year, depending on experience. We offer a competitive benefits package, including health and dental insurance, retirement savings plan, and paid time off.
Why Join Us?At Canada Computers & Electronics, we are committed to creating a diverse and inclusive work environment. We believe in hiring talented individuals who share our values and are passionate about delivering exceptional customer service. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
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