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Operations and Administrative Assistant

1 week ago

Toronto, Ontario, Canada Arthur J. Gallagher & Co. (AJG) Full time

The Office & Operations Specialist is an exciting opportunity to join Arthur J. Gallagher & Co. (AJG) as part of our operations team. As a key member of our team, you will have the opportunity to contribute to the success of our organization and make a meaningful impact.

About the Role

This onsite dual role combines office management with operational project responsibilities, ensuring operational readiness and efficiency. As a result, the successful candidate will have a unique blend of skills, including:

  • Managing the day-to-day running of the branch and all facilities.
  • Providing front desk and administrative support, including office supply and inventory management, phone/mail duties, and vendor engagements.
  • Coordinating maintenance and repair of office equipment and facilities.
  • Conducting regular audits to ensure that the office equipment and assets are functioning as desired.
Liaison Duties
  • Maintain contact lists and critical process documents to ensure compliance.
  • Support onboarding new team members.
  • Organize branch meetings, ensure timely bookings, and support in coordinating office events.
  • Act as liaison between IT and the branch; manage service requests and IT issues.
Operational Duties
  • Provide documentation and presentation support to staff. Assist with ad-hoc reporting and file/data organization.
  • Manage various operational projects and initiatives as per the business requirements.
  • Maintain and audit client databases and CRMs.
  • Support various data cleanup initiatives. This will be an ongoing requirement for this role. Knowledge of corporate systems and Microsoft suite will be critical to perform these tasks.
About You
  • Likes working with people and can collaborate effectively with individuals and groups. Has a 'here to help' attitude and thrives in an office environment.
  • Is a fast learner and is solution-oriented.
  • Knowledge of workplace safety and employee wellbeing is advantageous.
  • Can seamlessly switch between administrative, repetitive, and office administration tasks and relatively complex data-focused projects.
  • Advanced Microsoft Excel and PowerPoint skills.
  • Process and data oriented, with a keen eye for compliance.
  • Highly organized and can multitask. Proven ability to manage multiple projects and deliver quality results with minimal supervision.
  • Strong prioritization, time management skills, and attention to detail.
  • Experience in a similar fast-paced environment preferred.
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