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Hotel Operations Manager

2 months ago

Smiths Falls, Canada Best Western Smiths Falls Hotel Full time
Job Summary

We are seeking a highly skilled and experienced Hotel General Manager to lead our team at Best Western Smiths Falls Hotel. The successful candidate will be responsible for overseeing the day-to-day operations of the hotel, ensuring exceptional guest experiences, and driving business growth.

Key Responsibilities
  • Develop and implement strategic plans to improve hotel performance and increase revenue.
  • Lead and manage a team of hotel staff, providing guidance, support, and training to ensure excellent service delivery.
  • Monitor and control hotel expenses, ensuring efficient use of resources and minimizing costs.
  • Collaborate with department heads to develop and implement policies and procedures that align with hotel goals and objectives.
  • Represent the hotel in a professional manner, building relationships with guests, colleagues, and external partners.
Requirements
  • College/CEGEP degree in a related field.
  • 1-2 years of experience in hotel management, preferably in a senior role.
  • Excellent leadership, communication, and problem-solving skills.
  • Ability to work in a fast-paced environment and make sound decisions under pressure.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.