Senior Retail Sales and Operations Manager
2 weeks ago
Job Title: Senior Retail Sales and Operations Manager
About Us:
At Wasaga Petro Ltd., we are committed to delivering exceptional customer experiences in a fast-paced retail environment. Our team is dedicated to maintaining a welcoming work environment that values diversity, inclusivity, and respect for all individuals.
Job Summary:
We are seeking a highly motivated and experienced Retail Sales and Operations Manager to join our team. The successful candidate will be responsible for overseeing sales operations, managing inventory, supervising staff, and ensuring seamless customer service delivery.
Main Responsibilities:
- Develop and implement sales strategies to drive revenue growth and achieve business objectives;
- Maintain accurate inventory levels, control stock movements, and minimize losses;
- Supervise and train sales staff to deliver excellent customer service and meet sales targets;
- Establish and maintain strong relationships with suppliers to ensure timely deliveries and optimal pricing;
- Manage store appearance, maintain high standards of cleanliness, and ensure compliance with health and safety regulations;
- Monitor and analyze sales data, identifying trends and areas for improvement;
- Collaborate with the management team to develop and implement business strategies;
- Foster a positive work environment, promote employee engagement, and encourage open communication;
- Ensure prompt resolution of customer complaints and concerns.
Requirements:
- Degree in Business Administration, Marketing, or related field;
- Minimum 1-3 years of experience in retail management, preferably in a leadership role;
- Proven track record of driving sales growth, improving operational efficiency, and enhancing customer satisfaction;
- Excellent communication, leadership, and problem-solving skills;
- Aptitude for analyzing sales data, identifying trends, and making informed decisions;
- Familiarity with point-of-sale systems, inventory management software, and other retail technologies;
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