Help Desk Analyst

1 month ago

Edmonton, Alberta, Canada beBee Professionals Full time
Customer Support Analyst Job Description

BeBee Professionals is seeking a highly skilled Customer Support Analyst to provide exceptional technical support to our customers. The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work independently and as part of a team.

Key Responsibilities:
  • Provide technical support to customers via phone, email, or chat
  • Troubleshoot and resolve customer inquiries in a timely and professional manner
  • Offer customer service and support to ensure customer satisfaction
  • Collaborate with internal teams to resolve complex customer issues
Requirements:
  • Bachelor's degree in Computer Science or a related field
  • Experience in customer service and technical support
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
What We Offer:
  • Competitive salary and benefits package
  • Health and dental insurance
  • Vacation and sick leave
  • 401(k) plan

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