QSR Food Services Manager

2 weeks ago


Kamloops, British Columbia, Canada Aramark Full time
Job Description

Are you looking for a challenging role in food services management? We are seeking a QSR Food Services Manager to oversee national brands at Thompson Rivers University in Kamloops, BC. As a key member of our team, you will be responsible for managing daily operations, ensuring exceptional guest experiences, and leading a diverse team in a fast-paced environment.

Why Kamloops is a great place to live:

• Highest number of golf courses per capita in Canada, with one of the most diverse golf landscapes.

• Outdoor mecca for outdoor activities such as hiking, mountain biking, kayaking and fishing

• Wide range of cultural events including Wine festival, Film festival, Salute to the Sockeye Festival, Kamloops comedy fest to name a few

• Amazing climate – 3rd mildest climate in a non-coastal city in Canada

• Distance to Vancouver by car: 4 hours; distance to Kelowna by car: 2h15m

Why work for Aramark at Thompson Rivers University:

• Work-life balance

• Slow summer season and December Holiday closure

• Competitive Base Salary

• Health & Dental Benefits with no waiting period

• Employer Matched Pension Program

Key Responsibilities:

• Coordinate with Food Service Director on matters around Hiring, Layoffs & Terminations

• Coordinate with Food Service Director to meet targets (Top Line Revenue, Food Costs, Labour Costs for all locations)

• Manage / Train / follow-up with all Supervisors

• Managing the Training Schedule for any new upcoming promotions

• Coordinate with Supervisor that Food Safety /REV Standards are in compliance

• Maintain safety standards at the location

• Handle staff questions/concerns – and work with Food Service Director for any disciplinary actions

• Resolve customer complaints

• Coordinate with Franchisee District Managers for any store related training, promotions, and any additional support that is required to run operations smoothly.

• Maintain proper Payroll Procedures

• Ensure that a quality service is provided to all our Guests

• Resolve day to day Operational issues

• Other Duties Assigned by Food Service Director

At Aramark, we value our employees and strive to provide a positive work environment. We believe in developing new skills and doing what it takes to get the job done. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.



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