Technical Support Specialist
4 weeks ago
Bennett Jones is a leading business law firm seeking a skilled Technical Support Specialist to join our team. As a key member of our IT department, you will provide exceptional technical support to our lawyers and staff, ensuring seamless access to our systems and applications.
Key Responsibilities:
- Provide timely and effective technical support via phone, email, and in-person
- Troubleshoot and resolve technical issues with Microsoft Office applications and other software
- Collaborate with the IT team to identify and resolve complex technical issues
- Document security management and user access controls
- Participate in after-hours support rotation and project work as assigned
Requirements:
- College diploma or university degree in a related field or equivalent work experience
- Strong IT background with a minimum of 2 years technical support experience
- Advanced knowledge of Microsoft Office Suite and other software applications
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
Bennett Jones offers a dynamic and supportive work environment, competitive compensation, and opportunities for professional growth and development.
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