Materials Return and Authorization Specialist
1 month ago
We are seeking a skilled Mechandise Return and Authorization Specialist to join our team in Carp, Ontario. As a key member of our logistics department, you will play a crucial role in handling customer requests, managing material processing, and ensuring seamless operations.
Key Responsibilities:
- Handle customer inquiries and resolve issues promptly and professionally.
- Process and manage returns, replacements, and repairs efficiently.
- Coordinate with the logistics department to prepare shipping documents and ensure timely delivery.
- Create quotations, sales orders, and process purchase orders accurately.
- Set up intercompany sales orders for returns and repairs as required.
- Review and action monthly quotes, return follow-ups, and weekly reports.
- Perform other duties as assigned by management.
Requirements:
- Demonstrated experience in Salesforce.com, Microsoft Office 365, and Major ERP Systems.
- Strong organizational skills, with ability to prioritize tasks and meet deadlines.
- Proven track record in returns, procurement, and logistics coordination.
Benefits
This is an excellent opportunity to work with a leading organization in the industry. You will receive competitive compensation, including a salary range of $24.50 to $28.75 per hour, depending on experience. Our company offers a collaborative and dynamic work environment, where you can grow your skills and advance your career.
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