Food Service Team Lead Position

3 weeks ago


Whitecourt, Canada Pizza hut Full time
Job Description

We are seeking a highly motivated and organized individual to fill the position of Food Service Supervisor at our Pizza Hut location.

About the Job

This is a full-time opportunity requiring shift work, with a minimum of 1 year supervising experience preferred but not required. Candidates with high level of maturity and enthusiasm for customer service will be considered.

Key Responsibilities:
  • Ensure team members follow standards in both back and front of house to meet customer service expectations
  • Manage cash control, including till counts, driver drops, and end of day closeout and deposit
  • Provide training support for new team members and ongoing coaching for existing team members
  • Labor control while on shift to fit business needs, including sending staff home early or calling in extra help
  • Monitor cost of sales, ensuring recipe standards are followed, forecasting is accurate, and product expiry is recorded and discussed with management
  • Order and receive stock orders
  • Prioritize customer satisfaction and maintain it
  • Communicate regularly with management team to recognize or correct necessary issues
  • Provide recognition to team members for jobs well done
  • Conduct shifts professionally and ensure staff act appropriately
  • Handle employee issues with respect and integrity
Requirements:
  • Minimum 1 year supervising experience (preferred) or equivalent experience in food service industry
  • High level of maturity and enthusiasm for customer service
  • Reliability and open availability
Benefits:
  • Starting wage: $15 per hour
  • Group Health Benefit Plan (employer/employee co-pay)
  • Performance-based bonus plan
  • Free staff meals


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