Technical Consultant

3 weeks ago

Toronto, Ontario, Canada Achievers Full time
About Achievers

The Achievers Employee Experience Platform empowers employees to recognize each other in real-time and aligns them to the values and goals of the company. With almost 4 million global users, the platform enables employees in over 170 countries to thrive in a culture of recognition and achievement.

Our Commitment to You

At Achievers, we value the unique perspective and individuality that each person brings to our team. We are committed to creating an inclusive, diverse, and equitable workplace where you belong and your contributions are celebrated. You'll have the opportunity to collaborate with a diverse group of colleagues who appreciate your strengths and are excited to learn from your experiences.

Overview of the Technical Consultant Role

The Technical Consultant is responsible for technical consulting and configuration of the Achievers software with Enterprise clients, typically with global requirements and complex structures. This individual will lead on all technical implementation components of implementation, from design, configuration, to testing and integration. This role encompasses client meetings, solutions documentation, and platform configuration.

Key Responsibilities

  • Consult with clients to gather business and technical requirements through onsite and remote meetings
  • Align requirements to product functionality, offering best practice, scalable solutions along the way
  • Present compelling solutions, in a collaborative way, to Enterprise clients based on finite feature sets
  • Interact with diverse client IT teams on various technical topics such as system integration and single sign-on
  • Configure platform modules, site content, and permissions
  • Configure system integrations and single sign-on
  • Provide technical design consulting for API-based integrations
  • Utilizing test scripts to verify configurations work correctly, identifying and logging any bugs that occur


Qualifications

We're looking for a highly skilled and experienced individual with 4-5 years of related experience in a software company. You should have demonstrated evidence of rapid execution of concurrent short-term projects, experience with configuring and implementing software applications, and the ability to effectively communicate technical concepts to a non-technical audience. If you're a team-oriented individual with a can-do attitude, we'd love to hear from you.

Why You'll Love Working at Achievers

We're passionate about disruptive technology that's rooted in science, research, and data. We understand the value of employee success in the workplace and have been recognized for our contributions to HR, technical excellence, and outstanding workplace culture. We foster an environment of connection, security, and community, and we're committed to achieving excellence in everything we do.

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