Technical Consultant

4 weeks ago


Toronto, Ontario, Canada Achievers Full time
About Achievers

The Achievers Employee Experience Platform empowers employees to recognize each other in real-time and aligns them to the company's values and goals. With a global user base of almost 4 million, the platform enables employees in over 170 countries to connect and collaborate.

Overview:
The Technical Consultant is responsible for technical consulting and configuration of the Achievers software with Enterprise clients. This individual will lead on all technical implementation components of implementation, from design, configuration, to testing and integration. This role encompasses client meetings, solutions documentation, and platform configuration.

Key Responsibilities:
  1. Consult with clients to gather business and technical requirements through onsite and remote meetings.
  2. Align requirements to product functionality, offering best practice, scalable solutions.
  3. Present compelling solutions to Enterprise clients based on finite feature sets.
  4. Interact with diverse client IT teams on various technical topics such as system integration and single sign-on.
  5. Configure platform modules, site content, and permissions.
  6. Provide technical design consulting for API-based integrations.
  7. Utilize test scripts to verify configurations work correctly, identifying and logging any bugs that occur.

Requirements:
  1. 4-5 years of related experience in a software company.
  2. Demonstrated evidence of rapid execution of concurrent short-term projects.
  3. Experience with configuring and implementing software applications.
  4. Ability to effectively communicate technical concepts to a non-technical audience.
  5. Demonstrated flexibility, adaptability, and drive.
  6. Strong attention to detail.

About Achievers:
We are passionate about disruptive technology that's rooted in science, research, and data. We understand the value of employee success in the workplace and have been recognized for our contributions to HR, technical excellence, and outstanding workplace culture. We foster an environment of connection, security, and community. Our employees are a diverse and inclusive team of passionate, hardworking individuals.
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