Catering Coordinator Specialist

3 weeks ago


Toronto, Ontario, Canada Auberge du Pommier Full time

Job Overview

As a Catering Coordinator at Auberge du Pommier, you will play a vital support role in the daily success of our catering department. This position is directed by daily business needs and supports the job function of catering managers as well as our online ordering platform. The ideal candidate will have excellent communication skills, organization, and detail when providing customer service and completing general administrative duties.

Responsibilities

  • Respond to incoming inquiries in a timely manner for catering services.
  • Liaise with venue partners to confirm availability for incoming inquiries.
  • Communicate with clients, gather event details, and send event confirmation details to clients and internal teams.
  • Support customer service inquiries through our online ordering platform.
  • Assist catering managers with preparing event proposals and contracts, submitting menu requests, and with any other tasks required.
  • Show a superior level of customer service through client feedback and repeat events.

Requirements

  • Post-secondary diploma or degree in business or hospitality.
  • Proven ability to work in a team environment with self-motivation and independent work ethic.
  • Excellent oral and written communication skills and ability to engage clients.
  • IT and computer-savvy, proficient in MS Office.
  • Fanatical attention to detail, strong organizational skills, and sales ability.


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