Food Service Leadership Role

1 week ago


Brantford, Ontario, Canada Tim Hortons Full time

As a valued member of our team at Tim Hortons, we are seeking an experienced Food Service Supervisor to join our crew. In this role, you will be responsible for leading a team of food service counter attendants and food preparers in providing exceptional customer service and quality food products.

About the Job

We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience. You will work 30-40 hours per week in a fast-paced environment with a dynamic team. As a Food Service Supervisor, you will have the opportunity to develop your leadership skills and work in a collaborative environment.

Responsibilities
  • Leadership: Lead a team of 5-10 staff members in ensuring that food and service meet quality control standards.
  • Team Management: Supervise and coordinate activities of staff who prepare and portion food, train staff in job duties, sanitation, and safety procedures, and maintain records of stock, repairs, sales, and wastage.
  • Customer Service: Address customers' complaints or concerns and ensure that they receive excellent service.
  • Scheduling: Establish work schedules and supervise the delivery of food trolleys.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a food service industry.
  • Skills: Excellent communication and interpersonal skills, ability to work under pressure, and flexibility to adapt to changing situations.
Work Conditions
  • Work Environment: Fast-paced environment with a high volume of customers.
  • Physical Demands: Standing for long periods, lifting heavy objects, and working in a hot kitchen environment.

In addition to the competitive salary, we offer a comprehensive benefits package, including health and dental insurance, paid time off, and opportunities for professional development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.


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