Pension Administration Operations Lead

20 hours ago

Montreal, Quebec, Canada Aon Hewitt Full time

Aon Hewitt is seeking an experienced Pension Administration Operations Lead to join our team in Montreal, Quebec. As a key member of our Pension Administration group, you will play a critical role in leading operational performance for assigned clients and ensuring that all work in process is completed in a timely manner and to a quality level consistent with the plan sponsor and member expectations.

Job Summary:

The Pension Administration Operations Lead will be responsible for planning, scheduling, and project management, as well as capacity and utilization management, task delegation, and tracking the status of work in progress. This position also acts as a resource to clients, third-party administrators, and internal shared services that impact day-to-day operations.

Key Responsibilities:
  • Manage strategy and planning for pension administration operations analysis resources, identifying and implementing operational improvements.
  • Coordinate client operations, facilitating weekly operational meetings and consulting with clients.
  • Verify and review benefit calculations and annual statements specific to pension plans according to standards and procedures.
  • Participate in the training of team members and provide support to administrators and/or members for more complex cases.
Requirements:
  • 5+ years of experience in defined benefit pension plan administration.
  • Experience in operations and coaching others, optimizing their work.
  • Knowledge of MS Office Suite (Word, Excel, PowerPoint).
  • French/English bilingualism required due to frequent interactions with clients, colleagues, or partners based in Quebec, other Canadian provinces, and/or internationally.
  • Bachelor's degree in Actuarial Science, Mathematics, Accounting Science, or Business Administration or equivalent work experience in a relevant industry.
What We Offer:

In addition to our comprehensive benefits package, we encourage a diverse workforce and offer an agile, inclusive environment where you can manage your wellbeing and work/life balance. Our continuous learning culture inspires and equips you to learn, share, and grow, helping you achieve your fullest potential. Aon provides equal employment opportunities to all employees and applicants without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all individuals and provide reasonable adjustments to participate in the job application and interview process. Estimated salary: $80,000 - $110,000 per year.

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