Hearing Care Coordinator

3 weeks ago

Midland, Ontario, Canada Amplifon Full time

Amplifon Hearing Care Coordinator Opportunity

We are seeking a dedicated Hearing Care Coordinator to join our team at Amplifon, the global leader in hearing care. As a Hearing Care Coordinator, you will play a vital role in delivering a personalized, best-in-class customer experience to our clients.

About the Role:

  • Guide the customer journey as the first point of contact, providing a caring and personalized experience and setting expectations for their clinic visit.
  • Manage the scheduling and confirmation of appointments for new and existing customers.
  • Prepare Hearing Care Professionals for customer appointments by communicating relevant customer information.
  • Convert outbound and inbound calls into appointments and drive marketing campaigns by managing callback and lead lists.
  • Maintain accurate customer database by ensuring that customer records are updated regularly.
  • Create invoices for products and services rendered; process payments from customers and maintain accurate financial records.
  • Educate customers on Amplifon programs, products, and services and resolve customer inquiries.
  • Maintain efficient clinic operations by overseeing clinic inventory and organization, supporting customers with basic hearing aid maintenance and repairs, and proactively anticipating clinic and customer needs.

What We Offer:

  • Compensation: $19-$24/hour
  • Time Off: Paid time off and Sick pay as per the Ontario Employment Standards Act
  • Impact: We help our customers rediscover all the emotions of sound, and we have fun doing it Our teams around the world are passionate about working together to change lives.

Education & Experience:

  • High school diploma or equivalent
  • Diploma in business or medical administration is preferred
  • 2+ years of administrative experience, preferably in medical setting
  • 2+ years of customer service experience
  • Knowledge of the hearing aid industry preferred

Required Skills:

  • Able to build and maintain professional rapport with customers and colleagues
  • Able to work independently, autonomously, and as a collaborative leader of a team
  • Adherence to professional, ethical, and regulatory standards
  • Able to prioritize work efficiently in a fast-paced work environment
  • Proficient with MS Windows and Office
  • Knowledge of insurance and agency coverage for hearing care services is preferred

  • Contract Client Care Coordinator

    3 weeks ago

    Midland, Ontario, Canada Amplifon Full time

    About the Role:As a Client Care Coordinator, you will play a vital role in delivering exceptional customer experiences for Amplifon's clients. Your primary responsibility will be to guide customers through their hearing care journey, providing personalized support and setting expectations for their clinic visit.Key Responsibilities:Manage scheduling and...

  • Contract Client Care Coordinator

    3 days ago

    Midland, Ontario, Canada Amplifon Full time

    About the Role:As a Client Care Coordinator at Amplifon, you will play a vital role in delivering exceptional customer experiences and empowering individuals to rediscover the emotions of sound. Your responsibilities will include guiding customers through their journey, managing scheduling and appointment confirmations, preparing Hearing Care Professionals...

  • Contract Client Care Specialist

    2 weeks ago

    Midland, Ontario, Canada Amplifon Full time

    Client Care Coordinator RoleAmplifon, a global leader in hearing care, is seeking a dedicated Client Care Coordinator to deliver a personalized customer experience. This is a temporary, full-time contract opportunity for a minimum of 6 months, working onsite in our Midland clinic.About the Role:As a Client Care Coordinator, you will empower people to...

  • Nurse Practitioner

    3 weeks ago

    Midland, Ontario, Canada Home and Community Care Support Services Full time

    Job Title: Nurse Practitioner - Community Care SpecialistJob Summary: We are seeking a skilled Nurse Practitioner to join our team in providing high-quality, patient-centered care in the community. As a Nurse Practitioner - Community Care Specialist, you will work collaboratively with our multidisciplinary team to provide holistic care to patients in their...

  • Nurse Practitioner

    1 month ago

    Midland, Ontario, Canada Home and Community Care Support Services Full time

    Job Title: Nurse PractitionerHome and Community Care Support Services is seeking a skilled and compassionate Nurse Practitioner to join our team. As a key member of our healthcare team, you will provide high-quality patient care and support to individuals in their homes and communities.Job Summary:The Nurse Practitioner will work collaboratively with...

  • Nurse Practitioner

    1 month ago

    Midland, Ontario, Canada Home and Community Care Support Services Full time

    Job Title: Nurse PractitionerHome and Community Care Support Services is seeking a skilled and compassionate Nurse Practitioner to join our team. As a key member of our healthcare team, you will provide high-quality patient care and support to individuals in their homes and communities.Job Summary:The Nurse Practitioner will work collaboratively with...

  • Medical Office Coordinator

    1 day ago

    Midland, Ontario, Canada Georgian Bay General Hospital Full time

    At Georgian Bay General Hospital, we're dedicated to making exceptional patient care a personal priority. We're seeking a skilled and compassionate Medical Office Coordinator to join our team!Purpose of the Job:The Medical Office Coordinator will provide clerical support and reception services to patients, families, and healthcare team members. This role...

  • Respiratory Therapist

    2 weeks ago

    Midland, Ontario, Canada Georgian Bay General Hospital Full time

    Job SummaryWe are seeking a highly skilled Respiratory Therapist to join our team at Georgian Bay General Hospital. As a Respiratory Therapist, you will play a critical role in assessing and treating patients with respiratory and cardiopulmonary disorders.Key ResponsibilitiesEvaluate patients' respiratory conditions through physical examinations and...

  • Respiratory Therapist

    3 weeks ago

    Midland, Ontario, Canada Georgian Bay General Hospital Full time

    Job SummaryWe are seeking a highly skilled Respiratory Therapist to join our team at Georgian Bay General Hospital. As a Respiratory Therapist, you will play a critical role in assessing and treating patients with respiratory and cardiopulmonary disorders.Key ResponsibilitiesEvaluate patients' respiratory conditions through physical examinations and...

  • Respiratory Therapist

    2 weeks ago

    Midland, Ontario, Canada Georgian Bay General Hospital Full time

    Job SummaryWe are seeking a highly skilled Respiratory Therapist to join our team at Georgian Bay General Hospital. As a Respiratory Therapist, you will play a critical role in providing high-quality patient care and contributing to the success of our healthcare team.Key ResponsibilitiesEvaluate patients' respiratory conditions through physical examinations...

  • Personal Support Worker for Independent Living Services Simcoe County

    3 days ago

    Midland, Ontario, Canada Independent Living Services Simcoe County Full time

    Job Title: Attendant/PSWAbout the Role: We are seeking a skilled and caring Attendant/PSW to join our team at Independent Living Services Simcoe County. As an Attendant/PSW, you will provide personal support to clients in their homes, promoting their independence and dignity.Responsibilities: Some of your key responsibilities will include:Providing personal...

  • Team Member

    3 weeks ago

    Midland, Ontario, Canada Tim Hortons Full time

    Be a Part of the Tim Hortons TeamAt Tim Hortons, we're more than just a coffee and donut shop. We're a Canadian institution, serving up smiles and satisfaction to our guests every day. As a Team Member, you'll be the face of our brand, delivering exceptional guest experiences and making every visit a memorable one.Key Responsibilities:Welcome guests with a...

  • Team Member

    3 weeks ago

    Midland, Ontario, Canada Tim Hortons Full time

    Be a Part of the Tim Hortons TeamAt Tim Hortons, we're more than just a coffee and donut shop. We're a Canadian institution, serving up smiles and satisfaction to our guests every day. As a Team Member, you'll be the face of our brand, delivering exceptional guest experiences and making every visit a memorable one.Key Responsibilities:Welcome guests with a...

  • People Services Coordinator

    4 weeks ago

    Midland, Ontario, Canada Georgian Bay General Hospital Full time

    Job Title: People Services CoordinatorGeorgian Bay General Hospital (GBGH) is seeking a highly skilled and motivated People Services Coordinator to join our dynamic team. As a key member of our People Services team, you will play a vital role in delivering exceptional employee experiences and supporting the hospital's mission to provide excellent care to our...

  • People Services Coordinator

    4 weeks ago

    Midland, Ontario, Canada Georgian Bay General Hospital Full time

    Job Title: People Services CoordinatorGeorgian Bay General Hospital (GBGH) is seeking a highly skilled and motivated People Services Coordinator to join our dynamic team. As a key member of our People Services team, you will play a vital role in delivering exceptional employee experiences and supporting the hospital's mission to provide excellent care to our...

  • Team Member

    4 weeks ago

    Midland, Ontario, Canada Tim Hortons Full time

    Be a Part of the Tim Hortons TeamAt Tim Hortons, we're passionate about serving our guests and making their day a little brighter. As a Team Member, you'll play a key role in delivering exceptional guest experiences and creating a warm and welcoming atmosphere in our restaurants.Key Responsibilities:Greet and Welcome Guests with a smile and a friendly...

  • Team Member

    4 weeks ago

    Midland, Ontario, Canada Tim Hortons Full time

    Be a Part of the Tim Hortons TeamAt Tim Hortons, we're passionate about serving our guests and making their day a little brighter. As a Team Member, you'll play a key role in delivering exceptional guest experiences and creating a warm and welcoming atmosphere in our restaurants.Key Responsibilities:Greet and Welcome Guests with a smile and a friendly...

  • Automotive Technician

    3 weeks ago

    Midland, Ontario, Canada Tom Smith Chevrolet Buick GMC Limited Full time

    Job Title: Automotive MechanicWe are seeking a skilled Automotive Mechanic to join our team at Tom Smith Chevrolet Buick GMC Limited. As an Automotive Mechanic, you will be responsible for diagnosing and repairing complex issues with commercial transport trucks and automotive systems.Key Responsibilities:Adjust, repair, or replace parts and components of...

  • Respiratory Therapist

    3 weeks ago

    Midland, Ontario, Canada Georgian Bay General Hospital Full time

    Job SummaryGeorgian Bay General Hospital is seeking a skilled Respiratory Therapist to join our team. As a Respiratory Therapist, you will be responsible for assessing and treating patients with respiratory and cardiopulmonary disorders. This role includes performing diagnostic tests, developing and implementing treatment plans, and administering therapies...

  • Strategic Operations Manager

    3 weeks ago

    Midland, Ontario, Canada Huronia Transtion Homes Full time

    Job SummaryWe are seeking a highly skilled Strategic Operations Manager to join our team at Huronia Transition Homes. The successful candidate will be responsible for allocating resources, coordinating work, and establishing objectives for the organization.Key ResponsibilitiesAllocate material, human, and financial resources to implement organizational...