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HR Shared Services Center Associate
2 months ago
We are seeking a highly organized and detail-oriented individual to join our Payroll and Human Resources team as an HR Shared Services Center Associate. This role is responsible for maintaining employee information, managing absence requests, and providing exceptional customer service to internal clients.
Key Responsibilities:- Maintain accurate and up-to-date employee information in our database
- Manage absence requests and ensure timely processing
- Respond to internal customer support requests via ticketing system or phone
- Perform enrollments, follow-ups, and terminations related to employee benefits
- Process employee file openings, changes, and terminations on various payroll and benefits platforms
- Proficiency in computer tools and software
- Bilingualism in French and English is essential for communication with partners across Canada and the United States
- Computer provided for work purposes
- Corporate discounts and benefits
- Competitive salary and vacation time
- Telemedicine and Employee Assistance Program
- Group insurance and floating days off
- A welcoming and tight-knit team environment
Permanent, full-time position with a consistent schedule