Customer Service Representative
4 days ago
Key Responsibilities:
- Responding to customer inquiries via phone, email, and chat
- Providing accurate information about promotions, products, services, and policies
- Assisting customers in placing orders, tracking shipments, and processing returns or exchanges
- Resolving customer complaints and issues in a timely and professional manner
Requirements:
- Must be Bilingual (French and English)
- Call Center Experience required
- E-commerce Experience
- Experience in chat support
- Be tech savvy (Computer knowledge and MS Office 365)
- Be available from Monday to Sunday
- Must have your own Smartphone and working Laptop/PC
What We Offer:
- Hybrid workstyle
- Nice workspace / Cafeteria / Restaurant on site
- Office In Montreal, accessible by public transport
- 37.5 Hours a week
- Possibility of Permanency
- Paid 4 week training + fix schedule (Mon-Fri)
- Dynamic and stimulating work environment
About Us:
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
How to Apply:
Apply directly to this posting or send your resume to jessica.yelozbek@randstad.ca with the subject: "Bilingual Customer Service Representative Fashion Montreal"
Disclaimer:
Only those selected for interviews will be contacted.
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