Senior IT Support Specialist

2 weeks ago


Edmonton, Alberta, Canada CB Canada Full time

Robert Half is currently seeking an experienced Senior IT Support Specialist to join their team in Edmonton, Alberta. This is a Temporary/Contract role that offers a competitive wage and the opportunity to learn new skills and grow your career.

About the Role

This position requires someone with solid technical ability and exceptional customer service skills to provide support on a variety of computer hardware and software issues. The ideal candidate will have 1+ years of experience supporting Microsoft Windows desktops and applications within a mid-sized organization.

Responsibilities
  • Provide technical support for computer hardware and software issues
  • Identify, research, and resolve technical problems
  • Engage with customers to understand their needs and provide solutions
  • Maintain accurate records of incidents and resolutions
  • Collaborate with other teams to ensure seamless delivery of services
Requirements
  • 1+ years of experience in IT support
  • Proficient experience with working in a Microsoft server environment
  • Expert knowledge of installing and configuring computer hardware and software
  • Solid troubleshooting skills with both hardware and software
  • Post-Secondary education in Computer Science or equivalent
Benefits

This role offers a competitive salary, paid training, and opportunities for professional growth and development. If you are a motivated and detail-oriented individual with excellent communication skills, please submit your resume online today.

About Robert Half

Robert Half is the world's first and largest specialized talent solutions firm. We connect highly qualified job seekers to opportunities at great companies. Our services include contract, temporary, and permanent placement solutions for various industries.



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