Community Services Liaison

4 days ago


Whitby, Canada The Town of Whitby Full time

We are seeking a dynamic individual to join our Community Services team as a Receptionist/Cashier at the Town of Whitby.

About Us

The Town of Whitby is a vibrant community located in Durham Region, offering a unique blend of small-town charm and urban amenities. We are committed to building an inclusive and barrier-free environment for our team members, and we welcome applications from diverse candidates.

Job Summary

This part-time position involves providing exceptional customer service to residents and visitors, handling cash transactions, and maintaining accurate records. The successful candidate will be a team player who thrives in a fast-paced environment and is passionate about delivering excellent service.

Key Responsibilities
  • Provide customer service at the reception desk, via telephone, and online
  • Handle revenue for admissions and program registrations
  • Reconcile daily receipts
  • Book and process permits for indoor recreation facilities and community centre pool
  • Promote, receive, and process health club memberships
  • Assist with other projects and duties as required
Requirements

To be successful in this role, you will need:

  • A secondary school graduation diploma
  • At least six months of experience working in a customer service environment
  • Telephone and cash handling experience
  • A demonstrated working knowledge of Microsoft Office Suite (Outlook, Word, Excel)
  • A valid Police criminal record check to work with the vulnerable sector
What We Offer

We offer a competitive salary of $23.50 per hour, paid every two weeks. As a part-time employee, you can expect to work up to 24 hours per week, including days, evenings, and weekends. Our benefits package includes access to a comprehensive health and dental plan, a generous retirement savings plan, and opportunities for professional development.

We are an equal opportunity employer committed to building a diverse and inclusive workplace. If you are a motivated and enthusiastic individual who is passionate about delivering excellent service, we encourage you to apply for this exciting opportunity.


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