Front Desk Associate

3 days ago


Red Deer, Alberta, Canada Motel 6 Full time
Job Summary

We are seeking a highly organized and customer-focused Front Desk Associate to join our team at Motel 6. As a key member of our front desk team, you will be responsible for providing exceptional guest service, managing room assignments, and ensuring a smooth check-in and check-out process.

Key Responsibilities
  • Guest Services: Register arriving guests, assign rooms, and provide information on hotel facilities and services.
  • Room Management: Process group arrivals and departures, take, cancel, and change room reservations.
  • Communication: Answer telephone calls, relay messages, and provide general information about points of interest in the area.
  • Administrative Tasks: Maintain an inventory of vacancies, reservations, and room assignments, and follow emergency and safety procedures.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: Will train.
  • Work Setting: Hotel, motel, resort.
  • Work Language: English.
  • Hours: 40 hours per week.
What We Offer
  • Mentorship Programs: Offers mentorship, coaching, and/or networking opportunities for persons with disabilities, newcomers and/or refugees, youth, Veterans, Indigenous people, and visible minorities.


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