Front Desk Associate

3 days ago

Red Deer, Alberta, Canada Motel 6 Full time
Job Summary

We are seeking a highly organized and customer-focused Front Desk Associate to join our team at Motel 6. As a key member of our front desk team, you will be responsible for providing exceptional guest service, managing room assignments, and ensuring a smooth check-in and check-out process.

Key Responsibilities
  • Guest Services: Register arriving guests, assign rooms, and provide information on hotel facilities and services.
  • Room Management: Process group arrivals and departures, take, cancel, and change room reservations.
  • Communication: Answer telephone calls, relay messages, and provide general information about points of interest in the area.
  • Administrative Tasks: Maintain an inventory of vacancies, reservations, and room assignments, and follow emergency and safety procedures.
What We Offer
  • Training and Development: We offer on-the-job training and opportunities for professional growth and development.
  • Diversity and Inclusion: We are committed to creating a diverse and inclusive work environment that values and supports employees from all backgrounds.
  • Work-Life Balance: We offer a competitive salary and benefits package, as well as a healthy work-life balance.

Requirements: Secondary (high) school graduation certificate, ability to work in a fast-paced environment, and excellent communication and customer service skills.

Language: English

Work Hours: 40 hours per week

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