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**Front Store Manager
2 months ago
We are seeking a highly skilled and experienced Front Store Manager to join our team at Accoravillage. As a key member of our retail operations team, you will be responsible for overseeing the entire front store, including customer transactions, staff scheduling and training, merchandising, ordering and receiving, and maintaining profitable front store operations.
Key Responsibilities- Store Operations:
- Lead and participate in initiatives to achieve the store's strategic objectives.
- Promote the Accoravillage brand through various channels to improve brand awareness.
- Ensure all existing and new staff adhere to store policies and procedures.
- Manage practices regarding returns, complaints, store security, and employee discounts.
- Ensure proper store opening and closing, security alarm activation, and all day-end procedures.
- Ensure proper store maintenance, building security, and all store cleanliness and general housekeeping guidelines are followed.
- Front Store Personnel:
- Manage front store staff in all aspects of front store operations.
- Train all front store employees and ensure that all front store staff perform job duties according to their job descriptions.
- Coordinate work schedules for all front store personnel.
- Supervise all front store personnel in day-to-day operations.
- In coordination with Human Resources, hire, discipline, and terminate front store employees as needed.
- Inventory and Buying:
- Ensure proper inventory control in all departments as per budgets and preferred supplier programs are followed.
- Assist the store operator in budgeting, buying, inventory, and pricing objectives; work to maximize gross margins.
- Ensure that all shrinkage is controlled in areas such as returns, paid-outs, and internal and external theft, and proper pricing and receiving guidelines are followed.
- Manage Monthly Cycle Count Schedule and inventory reporting to the Accoravillage Inventory Manager.
- Handle sales representatives utilizing the POS system and check suggested orders from reps for approval; ensure all claims, damages, and returns are handled.
- Coordinate with the receiver all retail pricing in keeping with store policy and local competition.
- Coordinate with the receiver to ensure the maintenance and ordering of adequate stock of store supplies such as bags, etc.
- Ensure daily facing of all sections, replenishment of stock and new products, and delegate such responsibilities to Sales Clerks.
- Coordinate all signage and POP materials including correct placement of window banners, promotional signage, and sale shelf talkers.
- Experience managing a retail store.
- Knowledge of managing and training teams.
- Strong people management and leadership abilities.
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP
- Bonus