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Data Optimization Co-op
1 month ago
About SickKids Foundation
SickKids Foundation is a leading charitable organization dedicated to improving the health and well-being of children in Canada and around the world. As a national charity, we invest in national and international initiatives to benefit children in Canada and globally.
Job Summary
We are seeking a highly motivated and detail-oriented Co-op, Data Optimization to join our team. The successful candidate will provide key strategic support to the ongoing work of the CRM-DS team, ensuring impeccable client service across the Foundation as required.
Key Responsibilities
- Carry out client interviews and need-based requirements.
- Determine best-practice solutions for data capture and entry.
- Ensure data to be imported is accurate, timely, and complete.
- Import data to the CRM based on standards established through discussion and approval from the Data Governance Steering Committee.
- Communicate any significant changes via appropriate channels as determined by the Data Governance communications plan.
- Establish/update documentation as required.
- Carry out audits on imported data as required.
- Document, troubleshoot, and resolve issues within ticketing software (JIRA) as required.
- Establish/update data literacy training documentation as required.
Requirements
- Enrolled in a University degree or Community College diploma in Library Sciences, Library Technician, Information Technology, Systems Administration, which requires a co-op placement.
- Exceptional written and verbal communication and interpersonal skills with an emphasis on customer service.
- Working knowledge of Microsoft Office suite of software products.
- Ability to work independently with minimal supervision and collaboratively with other Foundation staff.
- Ability to work in a changing fast-paced environment with tight deadlines.
- Meticulous attention to detail and able to anticipate potential downstream effects of data changes.
- Excellent at time management and organizational skills.
- A team player.
About Us
SickKids Foundation is committed to its people and the talents, capabilities, and perspectives they bring to our mission. We live that commitment by being open and accessible to all, by valuing and respecting every individual, and by equally supporting every employee. As an organization proud to have joined the BlackNorth Initiative's CEO pledge, we uphold our commitment by inviting and encouraging individuals from diverse lived experiences from Black, Indigenous, communities of colour, people with disabilities, 2SLGBTQIA+ community and all candidates who may contribute to the further diversification of the Foundation's community.
