High-Level Administrative Professional

6 days ago

Toronto, Ontario, Canada Four Seasons Hotels and Resorts Full time

About Four Seasons:

Four Seasons is a global luxury hotel management company that operates over 120 hotels and resorts across 47 countries worldwide. Our commitment to supporting cancer research, diversity, inclusion, equality, and belonging drives our employee experience and social impact programming.

We are looking for a highly motivated and positive Senior Administrative Assistant to provide administrative support to our Global Hospitality team. This role will involve working closely with Assistants and Coordinators to plan meetings and coordinate travel, as well as handling administrative tasks, operational planning, and communication activities.

Key Responsibilities:

  • Strategically plan and organize programs for the Global Hospitality team, working in concert with the Project & Integration team and other Senior Executive Administrations.
  • Arrange travel for SVP Global Hospitality, VP Wellness, and VP Food and Beverage, Americas, including site visits, flights, hotels, transfers, and expense assistance.
  • Manage daily calendars, demonstrate flexibility, and problem-solving abilities to adjust or prioritize schedules based on last-minute changes.
  • Organize cross-functional meetings and conference calls via videoconference and conference calls.
  • Assist in planning events, including restaurant, guest, and hotel reservations domestically and internationally.
  • Analyze data at a high level and synthesize information.
  • Maintain current email distribution groups.
  • Plan and manage onboarding schedules/calls for new Director of Rooms and Assistant Director of Rooms, liaising with the Global Hospitality Team to ensure all information is covered and schedules are aligned.
  • Maintain and manage Global Hospitality Team vacation schedules.

Requirements:

  • Bachelor's or master's degree in a relevant field or equivalent combination of education and work-related experience.
  • At least 5 years of experience supporting executives in a fast-paced dynamic environment.
  • Strong business writing skills to draft announcements, letters, memos, and email responses.
  • Organized and analytical with strong communication skills needed to interact with various people and job functions.
  • Proficient with Microsoft Office products.
  • Ability to produce high-quality presentations in Word and PowerPoint.
  • Maturity and professionalism to ensure credibility.
  • Ability to work autonomously on assignments and handle highly confidential information with integrity.
  • Positive attitude and collaborative team player.
  • Proactive and self-motivated.
  • Analytical skills to use data in needs analysis and synthesize information.
  • Ability to work in a matrix organization with a fast-paced and time-sensitive environment.
  • Ability to communicate across geographic and cultural barriers.

This role will be a hybrid working model, requiring 3 days per week in the Four Seasons Corporate Office located at 1165 Leslie Street, Toronto, Ontario.

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