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ICT Application Analyst
2 months ago
We are seeking a skilled ICT Application Analyst to join our team. As a key member of our Information & Communication Technology department, you will be responsible for supporting Meditech and other clinical applications, interfaces, and integrations with external partners and services.
Key Responsibilities- Application & End-User Support
- Provide end-user support for hospital applications and systems.
- Work closely with end users to understand workflow changes and resolve issues.
- Support and maintain Meditech application dictionaries and configurations.
- Provide technical support for various external interfaces and integrations with 3rd party systems and partner sites.
- Implementation & System Maintenance
- Ensure implementation design decisions address cross-functional needs and meet best practice standards.
- Review, schedule, test, implement, and document system modifications, upgrades, or application changes.
- Participate in the evaluation of new hardware or software solutions.
- Team Collaboration & Education
- Provide backup support within the application analyst team.
- Offer support and education to end users of clinical systems to ensure appropriate, effective, and safe use of clinical applications.
- Bachelor's Degree (Nursing or other Clinical discipline preferred; candidates with equivalency in education and experience will also be considered).
- Minimum 2 years of hospital experience with a good understanding and working knowledge of Hospital Information Systems (experience with Meditech preferred).
- Experience in Hospital Information System project implementation and support is an asset.
- Ability to work independently and within multifunctional or multidisciplinary teams.
- Strong troubleshooting, analytical, and problem-solving skills.
- Excellent interpersonal, communication, and time management skills.
- Reliable with an excellent attendance record and ability to participate in after-hours planned downtimes/application support.
We value Care, Accountability, Respect, and Equity, and are working together to build a healthier community.
Benefits- Tuition Reimbursement (Centralized Education Fund)
- Casual, Part-time, and Full-time positions
- HOOPP Pension Plan
- Predictable work locations
- Discounted onsite parking
- 24/7 support from managers, physicians, allied health, and support staff
- Free and confidential Employee Assistance Program for employees and family members
- Ongoing infection prevention and control measures, education, and appropriate PPE support for all employees
We are committed to employment equity, diversity, and inclusion in the workplace. We welcome applications from all qualified candidates and are dedicated to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).
