Customer Success Representative

2 weeks ago


Abbotsford, British Columbia, Canada Fastenal Full time

Overview:



As a Customer Success Representative with Fastenal, you will have the opportunity to kickstart your sales career in a dynamic and fast-paced environment. With a consultative sales approach, you will communicate the value of our inventory management solutions to customers, shaping relationships and driving business success. Located at 140-30583 Iron Mills Court, Abbotsford, BC V2T 0J5, this role is perfect for those who are motivated, self-directed, and customer-focused.

Responsibilities:

• Support business-to-business (B2B) sales and customer service activities

• Provide value to customers through a consultative sales approach

• Develop new and grow existing relationships from leads, referrals, and prospecting

• Coordinate resources to respond to customer service needs

• Perform local sales calls, driving a company vehicle to customer sites

• Perform other duties as needed to ensure branch success

Required Skills and Qualifications:

To succeed in this role, you must possess:

• 18 years of age or older, due to the nature of work

• A valid full driver's license issued in Canada, as well as the ability to meet our driving record requirements to use a company vehicle, as needed

• A degree in Business, Sales, Marketing, Supply Chain, Operations, Management, or a related field of study OR customer service or industry-related work experience

• Excellent written and oral communication skills

• Proficient computer skills

• Strong aptitude for sales and a desire to sell

• Highly motivated, self-directed, and customer-service-oriented

• Strong organization, planning, and prioritizing abilities

• Strong problem-solving, deductive reasoning, and decision-making skills

• Demonstration of core values: ambition, innovation, integrity, and teamwork

• Ability to lift, slide, carry, and lower packages weighing 25-50 pounds, up to 75 pounds

• Passing the required drug screen (applicable in the US, Puerto Rico, and Guam)

Training & Development:

At Fastenal's School of Business, we aim to maximize employee potential by providing efficient, effective, and engaging learning opportunities to drive improved work performance. This includes on-the-job, online, instructor-led classroom, and virtual trainings that equip you with the knowledge, skills, and strategies to be successful in your role and grow with the company. We estimate an annual salary of approximately $55,000, based on location and market rates.

  • Abbotsford, British Columbia, Canada Neoteric Marketing Inc. Full time

    About Neoteric Marketing Inc.We are a dynamic marketing agency seeking a skilled customer service representative to join our team. This role is perfect for someone who enjoys working with clients, providing excellent customer service, and staying up-to-date with the latest marketing trends.Job DescriptionThis position involves providing exceptional customer...


  • Abbotsford, British Columbia, Canada Petabit Networks Inc. Full time

    Job SummaryAt Petabit Networks Inc., we are seeking a skilled Customer Service Representative to join our team. The successful candidate will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesRespond to customer inquiries and resolve technical issues in a timely and professional manner.Provide...


  • Abbotsford, British Columbia, Canada Spencer Gifts - Spirit Halloween Full time

    Job Overview:We are seeking a Customer Experience Representative to join our team at Spencer Gifts – Spirit Halloween. This role is perfect for individuals who enjoy providing exceptional customer service and working in a fast-paced retail environment.About the Role:The Customer Experience Representative will be responsible for maintaining Guest Services...


  • Abbotsford, British Columbia, Canada beBee Professionals Full time $25,000 - $35,000

    beBee Professionals in Abbotsford is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service, managing customer transactions, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases and handle...


  • Abbotsford, British Columbia, Canada The Sherwin-Williams Company Full time

    At The Sherwin-Williams Company, we're looking for a highly skilled Customer Service Representative - Paint Specialist to join our team. As a key member of our retail stores, you will play a vital role in ensuring exceptional customer experiences and driving sales growth.About the RoleThis is an exciting opportunity to work with a leading paints manufacturer...


  • Abbotsford, British Columbia, Canada Torrid Full time

    About the Role:We are seeking a talented Customer Experience Representative to join our team at Torrid. As a Customer Experience Representative, you will be responsible for providing an exceptional shopping experience for our customers.Key Responsibilities:Provide a welcoming and inclusive environment for all customersUse your sales and product knowledge to...


  • Abbotsford, British Columbia, Canada Neoteric Marketing Inc. Full time

    Job Title:Customer Service RepresentativeAbout the Role:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our support team, you will be responsible for providing exceptional service to our clients, addressing their concerns, and resolving issues in a timely and...


  • Abbotsford, British Columbia, Canada Tim Hortons Full time

    Job OverviewWe are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Tim Hortons.Salary: $15.50-$18.00 per hour (dependent on experience)Job Description:As a Customer Service Representative, your primary focus will be on delivering exceptional guest experiences and ensuring that every customer leaves satisfied...


  • Abbotsford, British Columbia, Canada Rangla Punjab Arts Academy Full time

    Rangla Punjab Arts Academy is currently seeking a highly motivated and organized Customer Service Representative to join our team. As a key member of our front-line staff, you will be responsible for providing exceptional customer service and support to our clients.About the RoleThis is a full-time position that involves working in a fast-paced environment,...


  • Abbotsford, British Columbia, Canada B.C LTD Full time

    Job DescriptionWe are seeking a skilled Customer Service Representative to join our team at B.C LTD. In this role, you will be responsible for providing excellent customer service and ensuring that customers have an enjoyable shopping experience.Key Responsibilities:Operate the cash register efficiently and accurately process transactions.Process money,...


  • Abbotsford, British Columbia, Canada Otter Co-op Full time

    At Otter Co-op, we're seeking a Customer Service Representative to join our team at the Parallel Food Store.Responsibilities:• Provide exceptional service to guests in a courteous and efficient manner• Process orders accurately and efficiently• Balance cash tills daily• Contribute to maintaining a positive and safe work environmentRequirements:•...


  • Abbotsford, British Columbia, Canada CB Canada Full time

    Job Title: Inside Sales RepresentativeJob Summary:CB Canada is seeking an experienced Inside Sales Representative to join our team. As an Inside Sales Representative, you will be responsible for providing exceptional customer service, sourcing and quoting orders, and collaborating with our Outside Sales Representatives to drive sales growth.Key...

  • Sales Representative

    1 month ago


    Abbotsford, British Columbia, Canada beBee Professionals Full time $35,000 - $55,000

    We are seeking a Sales Representative to assist customers and provide exceptional service at our Abbotsford store. Key responsibilities include greeting and assisting customers, maintaining product knowledge, and processing transactions.Key Responsibilities:Greet and assist customers with their purchases.Maintain knowledge of products and promotions to...

  • Sales Representative

    3 weeks ago


    Abbotsford, British Columbia, Canada VEER & SONS FLOORING LTD. Full time

    Job SummaryWe are seeking a highly motivated Sales Representative to join our team at Veer & Sons Flooring Ltd. As a Sales Representative, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving sales growth.Key ResponsibilitiesCustomer Service: Greet customers, discuss their needs, and...


  • Abbotsford, British Columbia, Canada First Truck Centre Full time

    Company OverviewVelocity Truck Centres is a leading provider of sales, vehicle maintenance, parts, collision, and financing services to the industry.About UsWe believe in living our values, serving our customers and employees through our brand pillars - Speed, Value, Trust.With 18 branches across Alberta and British Columbia, and over 100 branches globally...


  • Abbotsford, British Columbia, Canada Tommy Gun's Original Barbershop Full time

    At Tommy Gun's Original Barbershop, we're committed to delivering an unparalleled experience for our clients. As a Customer Experience Representative, you'll be the face of our brand, ensuring every guest feels welcome and valued from the moment they step through our doors.The ideal candidate will possess exceptional customer service skills, with the ability...

  • Sales Representative

    1 month ago


    Abbotsford, British Columbia, Canada CB Canada Full time

    Job Summary:CB Canada is seeking a highly motivated and detail-oriented Sales Representative - Customer Service Specialist to join our team. In this role, you will be responsible for providing exceptional customer service, sourcing and quoting orders, and creating work orders with fabrication instructions. If you have a strong mechanical aptitude, excellent...


  • Abbotsford, British Columbia, Canada beBee Professionals Full time $30,000 - $45,000

    Customer Service Representative OpportunityWe are seeking a skilled and dedicated Customer Service Representative to provide exceptional service to our customers at beBee Professionals in Abbotsford, Canada.Key Responsibilities:Respond to customer inquiries via various channels, ensuring timely and professional resolutions.Provide accurate and informative...


  • Abbotsford, British Columbia, Canada EightSix Network Full time

    Company OverviewEightSix Network is a leading catering and event planning company that offers high-quality services to clients. Our team is dedicated to providing exceptional events that exceed our customers’ expectations.SalaryThe Event Sales Representative role comes with a competitive base rate of $60,000 per year, plus sales commissions. This...


  • Abbotsford, British Columbia, Canada Tim Hortons Full time

    Job Overview:We are seeking a highly motivated and guest-focused individual to join our team as a Team Member at Tim Hortons. As a Team Member, you will be responsible for delivering exceptional guest experiences and contributing to the success of our fast-paced restaurant environment.Key Responsibilities:Guest Service: Provide exceptional guest service by...