Customer Service Representative

2 weeks ago


Abbotsford, British Columbia, Canada Rangla Punjab Arts Academy Full time

Rangla Punjab Arts Academy is currently seeking a highly motivated and organized Customer Service Representative to join our team. As a key member of our front-line staff, you will be responsible for providing exceptional customer service and support to our clients.

About the Role

This is a full-time position that involves working in a fast-paced environment, handling multiple tasks simultaneously, and maintaining a high level of professionalism at all times. The successful candidate will be required to work 40 hours per week and may be required to work overtime during peak periods.

Key Responsibilities
  • Greeting and Directing Clients

You will be responsible for greeting clients and directing them to the appropriate contacts or service areas.

Providing Basic Information

You will provide basic information to clients and the public, including answering questions about our services and products.

Scheduling Appointments

You will schedule appointments and confirm them with clients.

Handling Invoices and Payments

You will send invoices to clients and receive payments from them.

Performing Data Entry

You will perform data entry tasks as required.

Providing Customer Service

You will provide excellent customer service to clients, responding to their queries and resolving any issues they may have.

Requirements
  • Secondary (High) School Graduation Certificate

We are looking for an individual who has a secondary (high) school graduation certificate.

Compensation and Benefits

The salary for this position is estimated to be around $45,000 per year, based on industry standards and location. You will also be eligible for a range of benefits, including health insurance, retirement savings, and paid time off.

About Us

Rangla Punjab Arts Academy is a dynamic and innovative organization that is committed to excellence in all aspects of our business. We are passionate about delivering exceptional results and creating value for our clients. If you are a motivated and organized individual who is passionate about customer service, we would love to hear from you



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