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Receptionist
2 months ago
We are seeking a highly skilled and enthusiastic Receptionist to join our Racquets and Athletics team at the Richmond Country Club. As a Receptionist, you will be the first point of contact for our members and guests, providing exceptional customer service and ensuring a seamless experience for all.
Key Responsibilities:- Provide warm and welcoming greetings to members and guests
- Manage incoming calls and direct them to the appropriate department or person
- Control the main switchboard and handle reservations, inquiries, and other administrative tasks
- Monitor and administer Racquets, Athletics, and Aquatics rules and procedures
- Assist departments with administrative tasks and provide support to the Racquet Office Supervisor or Director, Racquets & Athletics
- Correspond with members and guests via email or in person
- Handle shipments and communicate with other departments
- Monitor front/side door cameras and confirm guest registration
- Arrange for courier services and accept incoming deliveries
- Issue key fobs and maintain locker records
- Assist with court bookings and accept guest credit/debit payments
- Bill members for purchases and prepare club gift certificates
- Carry out opening and closing procedures and schedule appointments for members
- Prepare balls and attendance sheets for league sport events and social events
- 1-year minimum working experience in a similar Administrative role
- Preferrable environment: experience in office or fitness center reception
- Strong communication skills
- Multi-tasking and organizational skills
- Detail-oriented and dependable
- Punctual and energetic attitude
- Ability to work with a team and flexibility to meet work shift demands
This is an on-site position, working in an indoor office environment. The successful candidate will be required to work 5 hours per shift, 2 days per week on Mondays and Thursdays from 4 pm to 9:30 pm, with the potential to work weekends and holidays.
The Richmond Country Club offers a competitive salary of $17.50 per hour and a range of benefits, including on-site free parking, staff meal plan, and use of the Golf course, Tennis courts, and gym (subject to off-peak hours). We are an Equal Employment Opportunity (EEO) enthusiast and welcome applications from diverse candidates.
