Server - The Rabbit Hole
4 weeks ago
Job Description
Under the direction of the Front of House Management Team, Servers provide exceptional guest experiences by being knowledgeable about all food and beverage items. They adhere to the steps of service, answer questions, and provide recommendations to create a positive atmosphere. Servers maintain a clean section, monitor food quality, and ensure all items meet Freehand presentation standards.
The Day to Day:
- Create a positive guest experience through interaction and adherence to the steps of service.
- Be knowledgeable of all food and beverage items in order to make recommendations.
- Ensure accuracy when entering information into the POS system.
- Monitor food quality and presentation standards.
- Monitor the cleanliness of section and ensure all materials and areas are clean and free from clutter.
- Follow all food safety standards and systems.
- Be aware of any special requests, inclusive of guest allergies.
- Complete opening, closing and side-duties efficiently and safely.
Qualifications
- At least 2 years serving experience in a similar environment.
- Smart Serve Certification a requirement.
- High attention to detail.
- Ability to remain calm under pressure while working in a fast-paced environment.
- Organizational skills and sales ability.
- Ability to multi-task.
- Strong oral and written communication skills.
- High level of product knowledge.
- Ability to maintain a level of professional urgency and momentum.
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